Ophthalmic Assistant-Experienced

Eye Site of Tampa Bay is growing! Are you ready to LOVE your job?! EXCITING OPPORTUNITY to become a key member of an outstanding Eye Care professional team. We are looking for an experienced Ophthalmic Assistant (certification as COA through JCAHPO, a plus!). Ideal candidate will have one or more years experience, excellent customer service skills, be motivated by clinical excellence, function as a team player with a positive attitude, and enjoy working in a fast-paced environment. Two office locations with flexibility to travel to both locatoins: Clearwater and Trinity, FL. Full-time, M-F, EOE, background check and drug testing.

Core Responsibilities:

• Perform as a valued, key team member by assisting providers through preparing patients for examination using excellent customer service talent and technical training.
• Perform testing as ordered by provider (AR, OCT, HVF, Corneal Topography, IOL Master, tonometry, pachymetry).
• Conduct patient work-up appropriate to patient clinical history and chief complaint.
• Effectively communicate with patients, accurately record all aspects of history of present illness and update medications.
• Review past records in preparation of current visit; confirm needed patient records are available for provider review.
• Perform baseline refractions through use of Phoropter/Marco.
• Ensure proper authorizations/referrals are in place if additional testing is required.
• Proactively participate in maintaining efficient workflow through personal effectiveness, seeing 4-6 patients per hour.
• Prepare exam room through proper sterilization per policy, assist patients to exam room, and anticipate provider needs through proper exam set-up.
• Maintain confidentiality at all times.

Desired Characteristics:

• Exceptional customer service skills
• Excellent oral and written communication skills
• Compassion for patients
• Ability to work efficiently in a fast-paced environment
• Ability to put patients at ease and explain provider instructions
• Relate to a wide variety of people
• Work well with others
• Reliable/Dependable
• Ability to problem solve
• Accuracy, attention to detail
• Computer skills
• Organize and prioritize tasks and workflow efficiently

Education/Experience:

• 1+ Year as Ophthalmic Technician
• High School diploma, or equivalent
• Computer experience (Nextech/MDI or other EHR experience, a plus)