Ophthalmic Assistant, Retina

Why VTV:

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.

Our core values that provide our foundation:

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity:

We are growing and we are looking for a Ophthalmic Assistant to join our Retina team!

You Are:

• Ready to live out our core values in patient and team member interactions
• Committed to providing an excellent patient experience from start to finish
• Highly organized and able to anticipate patient needs
• Ready to bring a positive attitude, humor and energy to our clinical team every day

You Will Make an Impact By:

• Triaging patients and recording consistent and accurate documentation of a patient's medical history.
• Obtaining patient's chief complaint, and performing screening activities, such as visual acuity, visual fields, pupil dilation, and checking blood pressures.
• Performing macular OCT imaging, and any other retinal imaging as needed.
• Preparing exam rooms and patient charts for doctor.
• Preparing for and assisting with in-office procedures as needed.
• Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction.
• Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas.
• Sending prescriptions to patients’ pharmacies as requested by the doctor, and handling prior authorization requests as needed.
• Participating in regular team meetings and reports team progress to ensure effective team and inter-department communications.
• Actively participating in ongoing professional self-development to enhance training and skills.

You Have:

• A high school diploma or equivalent
• Previous experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study preferred.
• Previous patient care experience preferred.

Investments in YOU:

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• Shoe allowance for full time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.