Ops Processing Analyst/Sr. Analyst

Job Details:

• Perform indepth reviews of credit applications for SME / Corporate customers.
• Evaluate financial models, financial statements, borrower profiles, cash-flow summaries, borrower repayment capacity.
• Validate internal credit ratings, risk grades, and credit structures for accuracy.
• Conduct comprehensive reviews of loan accounts to assess account conduct, repayment trends, and compliance with sanctioned terms.
• Analyze utilization patterns, covenant compliance, documentation completeness, and collateral sufficiency.
• Support internal audit, regulatory inspections, remediation actions, and quality assurance exercises.
• Prepare and maintain highquality credit review documentation that meets regulatory standards and Standard operating procedure.
• Support periodic portfolio reviews and Onshore Relationship Manager in assessing creditworthiness using internal rating models and risk scoring tools.
• Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
• Review adherence to internal credit policies and underwriting standards.
• Recommend improvements to credit frameworks, rating methodologies, and control processes.
• Assist in developing checklists, review templates, and workflow enhancements.
• Guide junior analysts in performing credit review analysis.
• Allocate workloads, ensure timely completion of reviews, and maintain high-quality execution.
• Conduct performance reviews, identify skill gaps, and build capability within the team.
• Leads team in the achievement of project milestones and team goals
• To oversee the day-to-day activities of a group of employees
• Coaches, motivates and guides team members
• Utilizes best practice processes around work assignments, Project management and quality of output while maximizing overall team’s performance
• To improve efficiency, quality and services of ongoing projects/processes
• Significant portion of time still spent on performing work of the team
• Regularly review the work of team members
• Identifies opportunities for improvement; recommends possible training opportunities
• Ensures team is meeting or exceeding contractual and service level obligations to customers
• Collects customer’s needs and translates to appropriate solutions
• Interacts with customers and internal departments to resolve issues
• Ensures accurate and timely processing of transactions to meet and exceed customer SLA
• Acting as the Subject Matter Expert for the team
• Conducting & leading the training programs based on business needs
• Attending team meetings and customer calls to gather feedback and updates

Job Requirements & eligibility Criteria:

• 5+ Years of experience in Banking BPO is preferred
• University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates
• Minimum of 2 years of Team handling is a Mandatory
• Excellent understanding or an SME of Credit Review process
• Expertise in financial analysis, risk grading, and credit underwriting.
• Excellent report-writing, analytical thinking, and stakeholder communication skills.
• Excellent people management and interpersonal Skills
• Excellent Oral & Communication skills
• Ability to work in required shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client.