Ops/Project Manager

Primary Purpose
The Operation Manager is responsible for the managing the day-to-day operation of IT Operation, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements

Responsibilities

• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Manager (PM).
• Ensure incidents are resolved within the service level agreement and should avoid having re-occurance of incidents.
• Analyze incident case trends and highlight potential areas of improvements
• Manage and consolidate reports from vendors for operations and report regularly in Project Management Meetings
• Support IT audit activities when required.
• Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Strong analytical, conceptualisation and problem-solving skills.
• Team player with strong organization and people handling skills.
• Proactive and dedicated individual with strong customer orientation and multi-tasking capabilities.
• Excellent communication skills, both oral and written, with the ability to present ideas and influence stakeholders.

Requirement

• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship

Interested parties, please click the "Apply Now" below.
We regret that only shortlisted applicants would be notified.
Emily Ng Kim Yin | REG No : R1988730
PERSOL SINGAPORE PTE LTD | EA License No : 01C4394

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