Optical Assistant

About the role

Specsavers Richmond and Nelson are looking for a friendly and customer-focused Retail Optical Assistant to join our team in the Richmond Mall and Nelson Trafelgar Street. This is a full-time role and is an excellent opportunity for someone passionate about providing exceptional customer service and eye care. As a Retail Optical Assistant, you will be an integral part of our team, contributing to the overall success of our store.

What you'll be doing

1. Greeting and welcoming customers in a friendly and professional manner
2. Assisting customers with frame selection and lens options to find the perfect fit for their needs
3. Providing exceptional customer service and ensuring a positive shopping experience
4. Maintaining a tidy and well-organized store environment
5. Accurately processing sales transactions and handling cash and payments
6. Restocking and replenishing product displays as needed
7. Participating in team meetings and training sessions to continuously improve your skills

What we're looking for

1. Strong customer service and communication skills, with the ability to engage with customers and provide a high level of care
2. Excellent attention to detail and the ability to work accurately and efficiently
3. Flexibility and willingness to adapt to changing customer needs and store requirements
4. Basic knowledge of optical products and services, or a keen interest to learn
5. Availability to work full-time, including weekends and evenings as required

What we offer

At Specsavers Richmond we value our employees and offer a range of benefits to support your professional and personal growth. These include:

1. Ongoing training and development opportunities
2. Four day work weeks to support work-life balance
3. Employee discount on optical products and services
4. A friendly and supportive team environment

About us

Specsavers is a leading optical retailer with a global presence and a reputation for providing high-quality eye care and eyewear. Our Richmond store is part of this network, committed to delivering exceptional customer service and contributing to the local community. Join our team and be part of our success story.

Apply now by submitting your CV and Cover Letter or come in store and ask to see Claire, Manger of Richmond or Regan, Manager of Nelson for this exciting opportunity to become a Retail Optical Assistant at Specsavers Richmond.

[email protected]