Optical Assistant

** ONLY APPLY IF YOU HAVE PREVIOUS EXPERIENCE IN OPTICAL/OPTOMETRY FIELD.

Front Desk Receptionist

Optical Sales Associate

Duties of a Receptionist at an Optometrist Office

• Greeting Patients:
• Welcome patients as they arrive at the office.
• Ensure a friendly and professional first impression.
• Scheduling Appointments:
• Answer phone calls and schedule patient appointments.
• Confirm upcoming appointments and reschedule as needed.
• Manage patient cancellations or changes to appointments.
• Patient Check-In:
• Verify patient information, including insurance details and medical history.
• Collect necessary forms and update patient records.
• Managing Patient Flow:
• Coordinate with optometrists and other staff to ensure smooth patient flow.
• Notify patients when the optometrist is ready to see them.
• Answering Phones and Emails:
• Handle incoming calls and emails regarding appointment scheduling, inquiries, and general office information.
• Provide basic information on services offered.
• Insurance Verification:
• Assist with verifying patient insurance information.
• Ensure claims are processed and patients are informed of their benefits.
• Data Entry and Filing:
• Enter patient information into the practice management system.
• Maintain and organize patient records, ensuring confidentiality.
• Billing and Payments:
• Assist with processing payments for services rendered.
• Help explain billing questions to patients.

Qualifications:

• Experience in optometry or healthcare is a plus, but not required
• Excellent communication skills
• Strong attention to detail
• Ability to work in a fast-paced environment
• Team-oriented attitude

Must be able to work within following hours

Monday 10-7, Tuesday 10-5, Wed 10-5, Thur 10-7, sat 10-4

Job Type: Part-time

Pay: $18.00-$20.00 per hour

Benefits:

• Store discount

Ability to commute/relocate:

• Brampton, ON L6T 4W2: reliably commute or plan to relocate before starting work (required)

Work Location: In person