Optical Assistant

Optometric Assistant – Full-Time

Olds & Carstairs Eyecare

We are established private optometry clinics looking for a Full-Time Optometric Assistant to join our team and work between our Olds and Carstairs locations.

Our clinics are professional, modern, and focused on providing exceptional, patient-centered care. We offer comprehensive eye exams, dry eye treatments, contact lens services, and boutique eyewear in a welcoming and team-oriented environment.

About the Role

We are looking for someone who genuinely enjoys helping others, provides excellent customer service, and works well as part of a team. Previous optometry or optical experience is an asset but not required — we are happy to provide the training needed for the right person to be successful in the role.

This is a great opportunity for someone looking to build a career in eye care, learn a variety of skills, and grow within a supportive clinic environment.

Please note: This position requires the ability to work at and travel between both our Olds and Carstairs locations.

Responsibilities

• Perform preliminary testing prior to patients seeing the optometrist
• Assist patients with contact lenses, including contact lens instruction
• Assist with glasses dispensing, adjustments, and general optical support
• Greet patients and provide a welcoming clinic experience
• Answer phones and emails and schedule patient appointments
• Complete general reception and administrative duties
• Support optometrists with patient care during eye exams
• Assist patients with frame and eyewear selection
• Maintain a clean, organized, and welcoming clinic and optical sales floor
• Work collaboratively with the clinic team to ensure a positive patient experience

Qualifications

• Previous customer service experience
• Friendly, professional, and patient-focused attitude
• Strong communication and interpersonal skills
• Comfortable working in a fast-paced, team-oriented environment
• Strong organizational skills and attention to detail
• Comfortable with sales and helping patients select products that meet their needs
• Proficiency with Microsoft Office
• Experience with EMR or optometry software is considered an asset
• CCOA certification or Optician experience is considered an asset
• Ability to reliably travel between the Olds and Carstairs clinic locations

What We Offer

• Full-time hours
• Dental care
• Extended health care
• Vision care
• On-site parking
• Comprehensive training
• Opportunities to learn and grow within the clinic
• Supportive and collaborative team environment

If you are looking for a position where you can help people every day, develop new skills, and grow within the eye care industry, we would love to hear from you!

Job Type: Full-time
Work Location: In person – Olds & Carstairs, Alberta

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person