Optical Assistant / Patient Care Coordinator

Perspective Eyes is a boutique optometry and optical practice in Winnetka looking for a dependable, personable Optical Assistant / Patient Care Coordinator to join our small team.

This is a hands-on role for someone who enjoys variety and likes being involved in different parts of the practice. You’ll help with front desk, optical, patient support, insurance, follow-up, and day-to-day office needs.

We’re looking for someone with some optical, optometry, ophthalmology, healthcare, or strong customer-service experience who is eager to learn and grow with us.

Training is provided. More important to us are reliability, initiative, attention to detail, and a warm, professional attitude with patients.

What You’ll Do

Your day may include:

• Greeting patients and managing check-in/check-out
• Answering phones and texts and scheduling appointments
• Helping patients select frames and eyewear
• Assisting with basic optical measurements and frame adjustments
• Learning to explain lens and eyewear options
• Verifying insurance benefits and assisting with routine insurance tasks
• Collecting payments and patient balances
• Following up on eyewear orders, recalls, and patient needs
• Receiving and organizing eyewear orders
• Keeping the front desk and optical organized
• Helping with general practice tasks as needed

Because we are a small independent practice, everyone wears multiple hats. We’re looking for someone who is comfortable shifting between different responsibilities and can stay productive without needing constant direction.

Who We’re Looking For

You may be a great fit if you are:

• Dependable and punctual
• Friendly, polished, and comfortable speaking with patients
• Organized and detail-oriented
• Comfortable working independently at times
• A self-starter who notices what needs to be done
• Interested in eyewear, healthcare, fashion, or patient care
• Comfortable learning new systems and responsibilities
• Looking for a position where you can grow over time

EXPERIENCE

Preferred: At least 6 months of experience in one or more of the following:

• Optical or eyewear retail
• Optometry or ophthalmology
• Medical or healthcare front desk
• Patient care
• Strong customer-service or retail environment

Experience with frame styling, PD measurements, frame adjustments, insurance verification, EHR systems, or optical sales is a plus, but not required.

SCHEDULE

• Approximately 16–30 hours per week
• Consistent part-time schedule
• Weekday availability required
• Some Saturdays required, but not all
• Short Saturday hours
• No Sundays
• No major holidays
• Opportunity for additional hours and future growth

PAY

$17–$23/hour depending on relevant experience and skill level

Compensation may be reviewed as you become fully trained and able to independently handle the core responsibilities of the role.

Why Perspective Eyes?

Perspective Eyes is a small independent practice rather than a large corporate optical. You’ll work directly with the doctor/owner, get to know our patients, and have the opportunity to learn multiple sides of optometry, optical, and practice operations.

We offer:

• A boutique, patient-focused environment
• One-on-one training
• Variety in your workday
• Opportunity to build optical and healthcare skills
• Direct collaboration with the doctor/owner
• Long-term growth for the right person

If you have some relevant experience, enjoy helping people, and like being part of a small team where your work makes a visible difference, we’d love to hear from you.

Submit your resume today!

Pay: $17.00 - $23.00 per hour

Expected hours: 16.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule
• On-the-job training
• Paid time off

Application Question(s):

• Please describe your general weekday and Saturday availability.
• Are you comfortable working independently at times in a small office and helping across front desk, optical, and administrative responsibilities?

Experience:

• optical, optometry, medical, or related: 1 year (Preferred)

Work Location: In person