Optical Associate- FT

Optical Associate, Non-Licensed
Bring your experience to work for you where people love to shop! Boscov’s is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov’s has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an Optical Associate to join our Optical team.

As part of a fast-paced, dynamic team, you will advise and assist customers with various types of lenses and spectacle frames for both adults and children. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!

Job Responsibilities

• Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures.
• Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience.
• Ensure appropriate frame selection for prescription requirements, verify prescriptions using a lensometer, update order status throughout the fulfillment process, notify customers when orders are ready, and process all sales and payment transactions.
• Maintain strict compliance with all company policies, confidentiality standards, and HIPAA regulations to safeguard customer information.
• Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions.
• Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment.
• Maintain a clean, organized, and professional optical department that supports an exceptional customer experience.

Job Requirements

• 1 year of optical experience
• 1 year of experience working in a retail store
• High school diploma or GED equivalent
• Prior sales experience, preferred
• Exceptional communication and interpersonal skills
• Strong customer service skills
• Must have the ability to prioritize
• Ability to work as a team member
• Must have a strong sense of fashion and trends
• Position is active and includes moving about throughout department during the shift

Benefits
At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:

• Comprehensive benefits package, including medical/dental/vision
• Short term disability/ Long term disability- voluntary
• Life Insurance (company paid)
• 401(k) w/ company match
• Weekly Pay
• Paid vacation
• Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer

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