Optical Dispenser

Optical Dispenser (Max Term 12 Months) — Lithgow

Join our Lithgow Eye Care Centre and help deliver exceptional eye care and customer service to our valued members. This is a full-time, maximum-term 12-month opportunity offering a 35-hour working week and five weeks’ annual leave.

Responsibilities include:

• **Member Eye Care Services:**Provide professional assistance to members with their eye care needs, ensuring a positive and personalised experience
• **Optical Dispensing:**Interpret prescriptions and dispense eyewear solutions that align with members' lifestyle and vision requirements.
• Product Sales & Advice: Assist members in selecting frames, lenses, contact lenses, sunglasses and accessories, providing expert product recommendations.
• Appointment Coordination: Schedule appointments and maintain accurate booking records to support efficient clinic operations.
• **Customer Service Excellence:**Deliver outstanding service through every interaction, building strong relationships with members and colleagues.

What you'll bring

• We're looking for someone with a positive, member-focused attitude and the skills or experience to excel in a customer-facing healthcare environment:
• Certificate IV in Optical Dispensing or experience as an Optical Dispenser (desirable).
• Experience in optical, retail or pharmacy environments.
• Exceptional customer service and communication skills.
• Strong organisational skills and attention to detail.
• Ability to demonstrate empathy, initiative and professionalism.
• Competency in Microsoft Office applications and willingness to learn new systems and processes.

Values & benefits

• 5 weeks annual leave + 17.5% leave loading.
• Staff discount on health insurance.
• Fitness Passport available.
• Health and wellbeing day.
• Excellent team environment.

About us

Westfund is changing the way Australians see private health insurance. We helped to found the industry way back in 1953 and have since grown to become one of the leading not-for-profit private health insurers in the country. Today, we have over 200 employees and locations across NSW and Queensland. We are one of the fastest-growing health insurers in the country, with over 110,000 people trusting us to manage their health.

We've got big ideas for the future and are looking for talented and driven people who can help us achieve them.

We'd love to hear from you!

How to apply

Submit your application through SEEK by COB 25 August 2026. Please include an up-to-date résumé and a brief cover letter outlining your interest in the role and the experience you would bring to our Eye Care Centre. For a confidential discussion before applying, contact Jennifer Whichelo, Recruitment Lead, on [02 6352 0743](tel:02 6352 0743).