Optical Dispenser

Remarkable people. Remarkable careers.

At GMHBA, every day is a chance to make a real impact on people's lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we've put our members, and our people, first. Make your career meaningful with GMHBA.

Love customer service and have an interest in eye health? Join GMHBA Eye Care as an Optical Dispenser and help make a real difference in the lives of our patients.

At GMHBA Eye Care, we're passionate about delivering exceptional eye care and customer service to our communities. We are currently seeking enthusiastic, customer-focused Optical Dispensers to join our team across our Leopold, Geelong and Waurn Ponds practices.

Whether you have previous optical experience or are looking to build a career in eye care, we'd love to hear from you.

About the Role

As an Optical Dispenser, you'll play a key role in creating a positive experience for our patients. Working closely with our optometrists and practice teams, you will:

• Assist patients in selecting frames and lenses that best suit their needs and lifestyle
• Provide outstanding customer service and product advice
• Support optometrists with patient flow and practice operations
• Perform minor frame adjustments and repairs
• Process sales and administrative tasks accurately
• Maintain attractive retail displays and presentation of the practice
• Contribute to a welcoming and professional environment for patients and colleagues

About You

To succeed in this role, you will have:

• Previous experience in a customer service, retail or healthcare environment
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational skills
• Confidence using computer systems and completing administrative tasks
• A genuine interest in eye health and helping people
• A positive, team-focused attitude and willingness to learn

Good to have:

• Certificate IV in Optical Dispensing or equivalent qualification
• Previous experience working in an optical practice would be added advantage
• Knowledge of frames, lenses and optical products

Available Rosters

We currently have two part-time opportunities available, each offering 19 hours per week.

Position 1 - Waurn Ponds/ Geelong

Day Location Hours
Mon WP 10:00am - 3:00pm
Tue Geelong 10:00am - 3:00pm
Wed WP 10:00am - 3:00pm
Sat WP 9:30am - 1:30pm

Position 2 - Leopold

Day Location Hours
Mon Leopold 10:00am - 4:30pm
Tue Leopold 10:00am - 4:30pm
Wed Leopold 9:30am - 5:00pm

Why Join GMHBA?

• Discounted GMHBA health insurance
• Health and wellbeing initiatives
• Ongoing learning and development opportunities
• Supportive and collaborative team environment
• Opportunity to build a rewarding career within a trusted community organisation

Apply Now

If you're passionate about customer service and interested in developing a career in eye care, we'd love to hear from you.

Please clearly indicate your preferred location and roster option (Position 1 or Position 2) in your application.

Join GMHBA Eye Care and help us provide exceptional care and service to our members and communities.

If you believe you would be a great fit but don't quite tick all the boxes, we encourage you to apply.

Let's get started

Submit your application online today. Applications close on Sunday,27th September'2026.

If you have any questions about this position or the recruitment process, please reach out to the careers team at [email protected]

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement: gmhba.com.au/privacy.