GSRx, Inc.

GSRx, Inc., is seeking a Customer Service team member to join our optical laboratory. This position will be primarily in Customer Service; floating where needed based on job flow in other areas of the lab.
Previous eyecare / optical or optical lab experience is required.
Key Responsibilities, Qualifications, and Skills
<ul>
<li>Achieve and maintain the highest level of customer service.</li>
<li>Accurately transcribe words and numbers, with attention to detail.</li>
<li>Answer inbound phone calls and emails from customers and potential customers.</li>
<li>Build a thorough knowledge of GSRx’s products and programs to assist customers with ordering and to accurately answer questions.</li>
<li>Maintain a professional and positive attitude and appearance.</li>
<li>Be a team player, assisting pre-production and shipping, as well as other areas of the lab as needed.</li>
<li>Position is full-time, with a competitive benefits package including health insurance and paid leave.</li>
</ul>
GSRx Inc. has been providing high-quality lenses for independent optometrists at an affordable price since 2013. Our record growth is a testament to our quality customer service, amazing products, and a team of dedicated employees. We pride ourselves on fostering a family-like culture that promotes growth, and success for all members of the organization. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Shift:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
</ul>
People with a criminal record are encouraged to apply
Work Location: In person

Optical Lab Customer Service Representative (Inbound/Outbound)

Optical Lab Customer Service Representative (Inbound/Outbound)

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