Optical QA Engineer/วิศวกรควบคุมคุณภาพด้านออปติค

About the Role

Optowide Technologies (Thailand) Co., Ltd. is seeking a detail-oriented and experienced Optical QA Engineer to join our Quality Assurance team in Pathum Thani. In this role, you will oversee quality engineering functions focused on optical modules and precision components. You will drive product excellence, optimize manufacturing yields, manage supplier quality, and serve as a key interface for customer satisfaction.

Key Responsibilities

• Optical & Process Testing: Design and implement optical quality testing protocols; conduct comprehensive testing using interferometers, spectrophotometers, and optical profilers.
• Customer Support & Satisfaction: Manage customer quality complaints, handle returns/exchanges, perform root cause analysis, and deliver technical after-sales support.
• Process Control & SPC: Monitor process capabilities using Statistical Process Control (SPC) and Gauge R&R to handle quality anomalies and minimize scrap/rework.
• Supplier & Incoming Quality: Evaluate supplier quality performance, guide supplier continuous improvement, and manage incoming inspection procedures and equipment calibration.
• Failure Analysis & Lab Management: Oversee reliability laboratory testing, perform in-depth failure analysis on optical modules, and implement Corrective and Preventive Actions (CAPA) using the Seven QC Tools.
• Compliance & Safety: Maintain compliance with ISO 9001, ISO 14001, and EHS (Environmental, Health, and Safety) standards across all departmental activities.
• Documentation: Standardize quality management processes, maintain product traceability, and prepare comprehensive technical quality reports.

What We're Looking For

• Education: Bachelor’s degree or higher in Optics, Physics, Mechanical, Electronics, Communications Engineering, or a related field.
• Experience: Minimum 3 years of hands-on experience in Quality Engineering and Failure Analysis within an optical module, optical component, or telecommunications manufacturing environment.
• Technical Skills: Strong command of SPC, Gauge R&R, and Seven QC Tools. Practical experience with optical testing equipment (microscopes, spectral analysis tools, power meters).
• Standards Knowledge: Familiarity with ISO quality management systems (ISO 9001, ISO 14001) and EHS protocols.
• Languages: Good command of English and Thai (both speaking and writing) for technical reporting and client/vendor communication.
• Soft Skills: Analytical mindset, strong problem-solving ability, and proactive leadership/management potential.

About Us

Optowide Technologies (Thailand) Co., Ltd. is a leading manufacturer of precision optical components and modules for global telecommunications and industrial markets. We are committed to high-precision engineering, innovation, and total customer satisfaction.