Optical Sales Advisor

Overview

Join our dynamic team as an Optical Sales Advisor and become a vital part of delivering exceptional eye care and eyewear solutions to our valued customers. In this engaging role, you will combine your passion for optics with your sales expertise to guide customers through their journey to better vision. Your enthusiasm, knowledge, and customer-focused approach will help create a welcoming environment where clients feel confident and cared for. This paid position offers a fantastic opportunity to develop your skills in optical retail while making a positive impact on people's lives.

Duties

Book patients via the pcse portal

• Provide expert advice on eyewear options, lens types, coatings, and accessories tailored to individual preferences and prescriptions
• communicate effectively with families over the phone the patien’s needs (domiciliary practice)
• Support the optical laboratory team by preparing lenses, verifying prescriptions, and ensuring quality standards are met
• Educate customers on proper lens care, frame maintenance, and eye health practices to foster long-term relationships

Requirements

• Previous experience in a retail or customer service environment is preferred but not essential; enthusiasm for learning is key
• Laboratory experience or familiarity with optical equipment is highly desirable
• strong sales skills
• Excellent communication skills with the ability to explain technical information clearly and confidently
• Ability to work collaboratively within a team while also providing independent customer support
• Flexibility to adapt to changing priorities and maintain a positive attitude in a fast-paced setting
• Join us as an Optical Sales Advisor and help us brighten our customers’ lives through exceptional service and expert guidance. Bring your energy, curiosity, and dedication to a role where every day offers the chance to make a meaningful difference!

Pay: £25,420.00-£39,000.00 per year

Benefits:

• On-site parking

Work Location: In person