Optical Sales Advisor

About the role

At B Optique Group SDN BHD, we believe working in an optical store is about much more than selling a pair of glasses. It is about understanding people, identifying their needs, recommending the right solutions, and helping customers see and feel better with confidence.

We are looking for a motivated and customer-focused Optical Sales Advisor to join our growing team on a full-time basis, based in Subang Jaya or Ara Damansara.

In this role, you will have the opportunity to build your expertise in eyewear, strengthen your communication and sales skills, develop long-term customer relationships, and grow together with the business.

If you enjoy meeting people, solving customer needs and challenging yourself to become better at what you do, this could be the right opportunity for you.

Your value is more than the sales you make — it is the trust you build, the problems you solve, and the experience you create for every customer.

Key responsibilities

• Welcome customers warmly and understand their eyewear needs through thoughtful consultation and active listening
• Recommend suitable frames, lenses, and optical solutions based on customers' lifestyle, visual needs, and personal preferences
• Build strong product knowledge and confidently explain the benefits of different eyewear and lens options
• Create a positive customer experience from the first conversation through to collection and after-sales service
• Build trust and long-term relationships with customers through professional and personalised service
• Identify sales opportunities and confidently guide customers towards suitable solutions
• Work towards individual and store sales targets while maintaining a customer-first approach
• Process sales transactions accurately and maintain complete customer records
• Follow up with customers regarding orders, collections, enquiries and after-sales needs
• Handle customer concerns professionally and work towards effective solutions
• Maintain a clean, organised and visually appealing retail environment
• Stay updated on new products, promotions, pricing and industry knowledge
• Work closely with team members to achieve store goals and deliver a consistently high standard of service

What we're looking for

We are looking for someone who wants to do more than simply “work in retail”.

You may be a good fit if you:

• Enjoy communicating with people and building relationships
• Patient, attentive and genuinely interested in understanding customer needs
• Have a positive attitude and take ownership of your responsibilities
• Motivated by personal growth, achievement and career progression
• Enjoy working towards sales goals and improving your performance
• Willing to continuously learn about eyewear, lenses and optical solutions
• Can communicate confidently and professionally with different types of customers
• Reliable, organised and detail-oriented
• Can work independently while also contributing positively to the team
• Comfortable working retail hours and weekends when required
• Maintain a professional appearance and attitude in a customer-facing environment

Previous experience in retail sales, customer service, optical retail or eyewear is an advantage, but candidates with the right attitude and willingness to learn are also encouraged to apply.

About us

B Optique Group SDN BHD is an optical retailer committed to helping customers find eyewear solutions that truly suit their vision, lifestyle and individual needs.

Our philosophy goes beyond selling glasses.

We believe great optical service begins with listening, understanding and recommending responsibly.

Every customer who walks through our doors allows us to create trust, solve a problem and deliver an experience worth remembering.

We also believe our people are one of the most important parts of our business.

That is why we aim to create a workplace where team members can continuously improve their:

Product Knowledge · Communication · Customer Service · Sales Skills · Leadership

At B OPTIQUE, we want our team members to grow not only in their roles, but also in their confidence, capabilities and future career opportunities.

We will see your value.

What we offer

Joining B OPTIQUE means joining an environment where learning and improvement are encouraged.

We offer:

• Competitive salary package
• Staff discounts on optical products
• Product and eyewear knowledge training
• Opportunities to improve your sales and customer consultation skills
• Exposure to different customer needs and real retail situations
• Supportive and collaborative team environment
• Opportunities for career progression as the business grows
• Recognition for strong performance, contribution and responsibility

We believe that as your ability grows, your opportunities should grow with it.

For team members who demonstrate strong performance, leadership and responsibility, there will be opportunities to progress towards Senior, Supervisor and Management roles.

Apply now

If you are looking for more than just another retail job — and you want an opportunity to build your skills, confidence, customer relationships and career — we would like to hear from you.

Send us your CV / Resume together with a short introduction about your previous experience and why you would like to join B OPTIQUE.

Your first customer could be the beginning of your next stage of career growth.

B OPTIQUE
Your Eyes, Our Passion.