Optical Sales Assistant

Optical Sales Assistant – Full Time

Key Responsibilities

• Maintain store presentation, ensuring all eyewear frames, equipment, and work areas are clean, organised, and visually appealing
• Provide excellent customer service by greeting customers, answering phone enquiries, and booking optometry appointments
• Assist customers in selecting suitable frames, lenses, and related optical products to achieve sales targets
• Liaise with suppliers to process orders and manage relevant documentation
• Accurately handle data entry and reporting using Microsoft Excel and Word
• Work collaboratively with team members to deliver a high standard of customer experience

Skills & Experience

• Minimum 1 year of retail or sales experience (optical experience highly appreciated but not essential)
• Fluent in both English and Chinese
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn and take initiative
• computer skills, including Microsoft Office (Excel & Word)
• Experience in image editing or content writing is an advantage

What We Offer

• Supportive and friendly team environment
• Free glasses and family discount benefits
• Comprehensive training, including customer service skills
• Opportunities to develop product knowledge and sales skills
• Stable, friendly, and professional workplace
• Opportunities for career growth and development