Optical Store Manager

About the Role
SATURDAYS is a lifestyle eyewear brand offering designer-quality glasses at affordable prices through our omni-channel experience and physical stores. We are looking for an experienced Store Manager – Optical to lead store operations, drive sales performance, and deliver excellent customer experiences.

Placement:

• SATURDAYS 23 Semarang
• SATURDAYS Duta Pertiwi Mall
• SATURDAYS Queen City Semarang
• SATURDAYS The Park Semarang

Job Descriptions

1. Sales & Customer Experience

• Drive sales targets and maximize store profitability.
• Ensure excellent customer experience
• Monitor conversion rates, average bill values, footfalls, and repeat customer metrics.
• Resolve customer issues and complaints with professionalism and empathy.

2. Team Management

• Lead, coach, and motivate the store team to perform at their best.
• Conduct regular training and development sessions on products, systems, and customer engagement.
• Plan team rosters, manage attendance, and ensure discipline and productivity.

3. Operations & Inventory

• Ensure smooth day-to-day operations including opening/closing procedures.
• Maintain accurate inventory levels; manage stock inward/outward with minimal shrinkage.
• Coordinate with HO for replenishments, transfers, and customer orders.

4. Visual Merchandising & Store Ambience

• Maintain store cleanliness, aesthetics, and adherence to visual merchandising guidelines.
• Plan in-store displays and product arrangements to optimize appeal and engagement.

5. Reporting & Analysis

• Prepare daily/weekly/monthly sales reports and share insights with leadership.
• Track KPIs and take corrective actions to improve store performance.

Key Requirements:

• Education: Graduate in any discipline

• Experience: 3–6 years in retail, with at least 1–2 years in a supervisory/store manager role (opctic/fashion/luxury retail preferred)

• Proven leadership skills with the ability to motivate and develop teams

• Strong customer service skills and experience in budgeting and inventory management

• Willing to be placed in the Central Java area

If you are a results-driven leader with a passion for retail and customer experience, we’d love to hear from you. Join SATURDAYS and grow your career.