Optical Store Manager - Titan Eye+ Madurai

Roles and Responsibilities

• Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction.
• Oversee sales team performance, providing guidance on product knowledge, selling techniques, and customer service standards.
• Maintain high visual merchandising standards throughout the store to create an inviting shopping environment.
• Ensure accurate inventory management, including ordering stock, managing returns & exchanges, and conducting regular audits.
• Develop strong relationships with customers through personalized interactions and resolve any issues promptly.

Desired Candidate Profile

• 6-11 years of experience in retail operations or store management in an optical industry.
• Strong understanding of retail operations principles, including inventory control, cash handling procedures, and visual merchandising best practices.
• Excellent communication skills for effective leadership and customer interaction.
• Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.