Optical Technician

About Us

Norwood Family Eye Care is a growing private optometry practice in Bartlett, TN, providing comprehensive and medical eye care along with a premium optical experience. Our optical features designer and independent eyewear and premium lens options, including ZEISS.

We are looking for an experienced Optical & Optometric Technician to join our team and take ownership of both our clinical pretesting and optical operations.

Position Overview

This is a hands-on clinical and optical position. The ideal candidate has previous optometry experience, preferably in a private practice, and is comfortable working independently with patients, diagnostic equipment, optical sales and inventory.

Responsibilities

Clinical/Optometric

• Perform patient work-ups and pretesting
• OCT, visual fields, retinal imaging, tonometry and auto-refraction
• Prepare patients for the doctor’s examination
• Document testing accurately in the EHR
• Assist with contact lens and medical eye-care workflows
• Maintain diagnostic equipment and clinical areas

Optical Sales & Dispensing

• Guide patients in selecting frames based on prescription, lifestyle and personal style
• Educate patients on lens options and premium lens technologies
• Sell and dispense prescription eyewear and sunglasses
• Perform accurate measurements and adjustments
• Process and track optical orders
• Inspect completed eyewear for accuracy
• Follow up with patients regarding eyewear orders

Optical Inventory & Operations

• Receive and enter new frames and lens products
• Maintain accurate inventory and pricing
• Perform inventory counts
• Process returns and exchanges
• Monitor slow-moving inventory
• Maintain attractive optical displays
• Coordinate with frame and laboratory vendors
• Assist with optical promotions and events

Additional duties may include scheduling, patient calls, checkout, payments, insurance/vision-plan workflow, contact lens ordering, patient recalls, supply management and other duties necessary to support a smooth private-practice operation.

Qualifications

Required:

• Previous optometry or ophthalmology experience
• Experience performing optometric pretesting
• Strong patient communication skills
• Excellent attention to detail
• Ability to work independently and multitask
• Strong computer/EHR skills

Preferred:

• Private-practice optometry experience
• Optical sales experience
• Premium lens experience, including ZEISS
• Designer eyewear experience
• Optical inventory management
• OCT and visual field experience
• Contact lens experience
• ABO certification or optician experience

The Ideal Candidate

We are looking for someone who is clinically competent, sales-minded, organized, professional, self-directed and passionate about patient care.

You should be comfortable educating patients about premium eyewear without using high-pressure sales tactics and understand that exceptional clinical care and optical service are both essential to a successful private practice.

Schedule & Compensation

Monday–Thursday, 9 AM–5 PM
No weekends
Hourly Salary based on experience
Performance incentives available

We offer a predictable four-day schedule and the opportunity to become an important part of an established private optometry practice.

To Apply

Please submit your resume and include:

• Years of optometry experience
• Private-practice experience
• Diagnostic equipment you can operate
• Optical sales experience
• EHR/PM systems you have used
• Lens and frame brands you have worked with
• Desired hourly compensation

Optometry experience is required. Private-practice experience is strongly preferred.

Pay: $18.00 - $21.00 per hour

Expected hours: 32.0 per week

Benefits:

• Employee discount
• Paid time off
• Vision insurance

Experience:

• optometry: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Bartlett, TN 38133 (Required)

Work Location: In person