Optician

Job Overview

We are seeking a dedicated and detail-oriented Optician to join our dynamic healthcare team. In this vital role, you will provide exceptional optical services by assisting patients with eyewear selections, fittings, and adjustments, ensuring they receive the best vision care possible. Your expertise will help improve patients' quality of life through personalized optical solutions while adhering to all health regulation policies and maintaining strict patient confidentiality. This position offers an exciting opportunity to work in a fast-paced environment where your technical skills and customer service talents will shine.

Responsibilities

• Assist patients in selecting appropriate eyewear by understanding their needs, preferences, and prescriptions.
• Dispense spectacle lenses accurately, including performing eyewear fittings and adjustments to ensure optimal comfort and vision correction.
• Operate optical laboratory equipment and perform basic lens cutting, edging, and mounting procedures with precision.
• Maintain detailed medical records using EMR/EHR systems while ensuring compliance with HIPAA and clinical confidentiality policies.
• Conduct patient assessments such as vital signs and physiology measurements relevant to vision health and pediatrics cases.
• Manage retail sales transactions efficiently using POS systems and cash register operations while promoting eyewear products and accessories.
• Collaborate with optometrists and healthcare professionals to support ophthalmology services, including understanding medical terminology, anatomy knowledge, and health regulation policies.
• Ensure all clinic procedures follow aseptic techniques and adhere to state healthcare regulations for patient safety.
• Provide excellent customer service by addressing patient inquiries, explaining treatment options, and supporting senior care or pediatric patients as needed.
• Support optical laboratory functions by maintaining equipment, managing inventory of frames and lenses, and adjusting eyewear frames for proper fit.

Experience

• Previous retail optometry or optical laboratory experience is highly preferred.
• Familiarity with ophthalmology practices, medical coding, medical billing, and clinical documentation is advantageous.
• Knowledge of EMR/EHR systems such as Epic or similar platforms is essential for accurate record keeping.
• Experience working within HIPAA guidelines and understanding medical records confidentiality policies is required.
• Strong background in optics, anatomy, physiology related to eye health, and medical terminology enhances your ability to support patient care effectively.
• Proven customer service skills combined with retail sales experience will help you excel in a fast-paced environment.
• Ability to perform basic math calculations for prescriptions, billing, and inventory management is necessary.
• Experience with spectacle lens dispensing, eyewear fittings, frame adjustments, and optical lab techniques will ensure high-quality service delivery.

Join us in making a difference by providing top-tier vision care! This role offers a vibrant work environment where your technical expertise meets compassionate patient support—helping individuals see clearly every day!

Pay: $20.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Employee discount
• Family leave
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person