Optician - Optical Sales

Job Summary

Join our dynamic optical team as an Optician, where you'll play a vital role in delivering exceptional eyewear and eye care services. In this energetic position, you will assist customers in selecting the perfect eyewear, dispense spectacles with precision, and provide expert advice on lens options and frame fittings. Your enthusiasm and knowledge will help create a welcoming environment that ensures every patient leaves with clear vision and confidence. This paid position offers an exciting opportunity to grow your skills in optical retail, clinical support, and customer service within a vibrant healthcare setting.

Duties

• Greet customers warmly and assess their eyewear needs through active listening and professional consultation
• Dispense spectacle lenses accurately, ensuring proper fit and alignment for optimal vision correction
• Conduct eyewear fittings, adjustments, and repairs to enhance comfort and style
• Assist patients with selecting frames that suit their face shape, lifestyle, and personal preferences
• Operate POS systems and cash registers efficiently to process sales transactions while maintaining accuracy
• Support laboratory processes by preparing lens orders, verifying prescriptions, and managing optical inventory
• Maintain strict adherence to medical records, EMR/EHR systems, and clinical confidentiality policies in compliance with HIPAA and health regulation policies
• Educate patients on ophthalmology-related topics such as anatomy of the eye, physiology of vision, and basic medical terminology
• Follow clinic protocols for aseptic techniques during lens dispensing or any clinical procedures involving patient contact
• Stay updated on state healthcare regulations and medical coding requirements relevant to optical services

Skills

• Strong knowledge of optics, ophthalmology, anatomy of the eye, and physiology to provide informed guidance to customers
• Proven retail sales experience with excellent customer service skills that foster trust and satisfaction
• Familiarity with optical laboratory processes including spectacle lens dispensing, frame adjustment, and eyewear fittings
• Experience operating POS systems, Epic electronic health record platforms, and other clinic management software
• Ability to perform basic math calculations for pricing, insurance processing, and inventory management
• Knowledge of HIPAA regulations, clinical confidentiality policies, and health regulation policies ensuring compliance at all times
• Competence in using laboratory equipment for eyewear fabrication or adjustments as needed
• Effective communication skills to explain complex medical terminology clearly to patients of diverse backgrounds
• Experience in retail management or retail math is a plus for handling inventory or sales targets efficiently

Embark on a rewarding career where your expertise makes a difference! We are committed to supporting your professional development while fostering a lively environment dedicated to enhancing vision care for our community.

Pay: From $20.00 per hour

Work Location: In person