Optician - Optical Sales

Join Our Team at Park Avenue Optometry!

Experienced Optician – Full Time
Pomona, CA | $24–$30/hour

Are you an experienced optician who enjoys helping patients find the right eyewear, understands vision benefits, and takes pride in providing excellent customer service?

Park Avenue Optometry is looking for an experienced, bilingual Optician to join our team.

We’re looking for someone who knows optical—not just frame styling, but the entire process. You should be comfortable working with vision plans, calculating patient copays and out-of-pocket costs, recommending lens options, taking accurate measurements, placing orders, troubleshooting problems, and delivering a great experience from beginning to end.

If you're confident in your optical skills and enjoy working with patients, we'd love to hear from you.

About Us

At Park Avenue Optometry, our mission is to deliver exceptional, patient-centered eye care with dignity, and a commitment to excellence.

We are a busy, full-scope optometry practice serving the Pomona community. Our patients come first, and we believe the experience they receive in our optical is just as important as the care they receive in the exam room.

We’re looking for someone who shares that philosophy and wants to become an important part of our team.

What You'll Do

As an Optician, you'll help guide patients through the entire eyewear experience, including:

• Helping patients select frames that complement their prescription, lifestyle, fit, and personal style
• Educating patients on lens options, materials, coatings, and upgrades
• Taking accurate PDs, segment heights, and other optical measurements
• Adjusting, fitting, repairing, troubleshooting, and dispensing eyewear
• Reviewing and verifying completed eyewear for quality and accuracy
• Placing and tracking frame, lens, and contact lens orders
• Following through on delayed or problem orders until they are resolved
• Reviewing and explaining vision plan benefits
• Calculating copays, allowances, upgrades, and patient out-of-pocket costs
• Processing vision plan authorizations, claims, and billing
• Clearly explaining costs and benefits to patients
• Maintaining accurate documentation and order information
• Working closely with our doctors, technicians, front desk, and optical team to keep the office running smoothly

Most importantly, you'll help make sure every patient leaves feeling that they were listened to, taken care of, and confident in their eyewear.

Who We're Looking For

This position is best suited for someone who already has a solid optical foundation and is comfortable working independently.

Prior optical experience is required.

Our ideal candidate is:

• Experienced in optical dispensing, measurements, adjustments, and troubleshooting
• Familiar with vision care plans, eligibility, authorizations, copay calculations, allowances, and billing
• Comfortable discussing lens options and making appropriate recommendations
• Bilingual in English and Spanish
• Friendly, confident, and comfortable communicating with patients
• Detail-oriented and accurate, especially when handling prescriptions, measurements, insurance benefits, and payments
• Organized and able to manage multiple priorities in a busy practice
• Dependable and willing to take ownership of their responsibilities
• A team player who communicates well and is willing to step in when needed
• Positive and professional while still able to enjoy working with the people around them

We value people who take their work seriously, take pride in doing things correctly, and still know how to have a good day with their coworkers.

Why Join Park Avenue Optometry?

You'll have the opportunity to work in a modern optometric practice where your optical knowledge and experience are genuinely important. You'll work directly with patients, doctors, and your teammates and have the opportunity to make a noticeable difference in the patient experience.

We offer:

• Competitive pay of $24–$30 per hour, based on experience and skill level
• Full-time hours
• Monday–Friday clinic schedule
• A professional, patient-focused work environment
• A modern optometry practice with advanced technology
• An opportunity to use and expand your optical and vision-plan knowledge
• A team environment where communication, reliability, and initiative are valued

Interested?

If you have optical experience, understand vision care plans, speak Spanish, and believe great patient care and great customer service should go hand in hand, we'd love to meet you.

Please send your resume and a brief introduction describing your optical experience to:

[email protected]

Please include “Optician Position” in the subject line.

Park Avenue Optometry
Pomona, California

Pay: $24.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Vision insurance

Work Location: In person