Optician - Optical Sales

• Giron Family Vision Gallery is seeking a professional, motivated, and patient-focused Optical assistant who enjoys connecting with people, to join our optometry practice in Albuquerque, NM.

We are looking for someone with optical or optometry experience who can confidently contribute to our established practice and provide exceptional customer service. However, we are also open to candidates with limited experience who demonstrate a strong work ethic, a willingness to learn, excellent communication skills, and the right personality to be a great fit for our team.

Job description:

• Performs optometric pre-test professionally and records information for the Optometrist, accurately and legibly. Schedules Customer appointments with the Optometrist if a prescription is needed with proper phone etiquette including appointment times and payments.
• Ensures highest level of customer service and patient care.
• An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
• Demonstrates dependability and reliability by being punctual, working assigned shifts, and completing Customer transactions in a timely manner.
• Drives sales in the facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in- stock and inventory levels.
• Ensures the provision of quality eyewear by consulting with and educating Customers, selecting products based on Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Communicates effectively with Customer and insurance carriers to verify coverage for Customers, files insurance claims, and requests return authorization numbers to ensure accurate and prompt payment of services.
• Communicates and responds effectively to Customer questions about the location and availability of merchandise. Communicates and responds effectively to Customers questions and assists with selecting glasses. Educates Customers on appropriate methods of caring for and cleaning lenses. Fits Customers with glasses and/or contacts.
• Assists Customers with adjustments to eyewear, such as providing a screw and straightening a bent frame.
• Processing Customer orders and purchases, including reading, visually verifying, and interpreting prescriptions; providing recommendations as to style, color, and shape; and measuring Customer eyes and facial features for size. Performs technical functions necessary to complete in-house Customer eyewear order, such as applying tint, UV, and various lens edge finishes, and mounting lenses, using fine motor skills to grasp, turn, and manipulate small objects. Reaching overhead and below knee level, which may include bending, turning, and stooping.
• Fills out referral forms and follow-up paperwork as required.
• Maintains accurate and organized patient records.
• Ensures equipment, both Doctor’s and pre-test, is properly maintained.
• Participates in glasses and contact lens sales and goals.
• Orders glasses and contact lenses.
• Adjust and dispense glasses

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In person