Optician/Front Desk/Technician

Optician/Front Desk/Technician

Job Overview
We are seeking a dedicated and personable Optician, Front Desk, and Technician to join our optical practice. This multifaceted role combines customer service, eyewear dispensing, fittings, and administrative responsibilities to ensure a seamless experience for our patients. The ideal candidate will have retail optometry experience and a strong commitment to providing exceptional service in a professional environment. This position offers an engaging opportunity to work closely with patients and contribute to their vision health.

Duties

• Provide excellent customer service by greeting patients, answering inquiries, and assisting with their optical needs
• Dispense spectacle lenses accurately according to prescriptions and patient preferences
• Assist patients with eyewear fittings, ensuring comfort and proper alignment
• Perform eyewear frame adjustments and repairs to ensure optimal fit and appearance
• Manage front desk operations including scheduling appointments, handling patient check-ins and check-outs, and maintaining patient records
• Support retail optometry activities by educating patients on eyewear options and lens features
• Maintain cleanliness and organization of the optical area, ensuring compliance with safety standards
• Collaborate with the optometry team to deliver comprehensive eye care services

Requirements

• Proven retail optometry experience or background in an optical setting
• Strong customer service skills with a friendly and professional demeanor
• Ability to accurately dispense spectacle lenses and assist with eyewear fittings and adjustments
• Excellent communication skills to effectively interact with patients and team members
• Detail-oriented with good organizational skills for managing appointments and records
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Basic knowledge of optical products, lens types, and frame styles is preferred
• Flexibility to adapt to various roles within the practice as needed

Join our team if you are passionate about helping people see better while providing outstanding service in a dynamic optical environment.

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person