Options Operation Assistant

職位概述

我們正在尋找一位細心、負責且具備良好溝通能力的期權運營助理。此職位主要負責協助維持交易流程的順暢，在不同的通訊群組（如客戶群、上手家報價群等）中進行高效、準確的訊息傳遞與協調。我們非常歡迎具備良好邏輯思維與抗壓能力的應屆畢業生加入。

主要職責

●訊息傳遞與協調: 負責在客戶群、上手報價群等各類相關期權流程群組中傳遞詢價、報價及交易相關訊息，確保信息及時、準確無誤。

●流程跟進: 協助跟進期權交易流程，確保各方溝通順暢，避免訊息遺漏或延誤。

●數據整理與存檔: 協助整理日常溝通記錄與基礎交易數據，做好相關文件的歸檔工作。

●部門協作: 與交易團隊及中後台部門保持良好溝通，協助處理日常運營支持工作。

職位要求

●軟技能: 具備極強的責任心與細節專注力，溝通表達能力良好，能在快節奏的環境下同時處理多個群組的訊息。

●工作資格: 申請人必須已具備在香港合法工作的資格（如持有香港永久性居民身份證、IANG簽證或受養人簽證等）。

●學歷背景: 專科或學士學位，專業不限（金融、經濟、工商管理等相關學科優先）。

●經驗水平: 歡迎應屆畢業生應聘；具備客服或運營相關實習經驗者優先。

●語言要求: 普通話流利，具備良好的中英文讀寫能力。

●專業技能: 熟練使用各類通訊軟體（如微信、WhatsApp等）及基礎辦公軟體（Word, Excel）

福利與發展

●職業發展: 在熟悉業務流程後，優秀者可向資深運營或客戶服務經理方向發展。

●專屬假期安排: 由於公司核心業務緊密聯動中國A股市場，本職位的休假安排與A股休市日曆完全同步。員工將跟隨中國內地法定節假日休假，且無須參與週末「調休」。

Position Overview

We are seeking a detail-oriented and responsible Option Operations Assistant with strong communication skills. This role is primarily responsible for ensuring the smooth flow of the trading process by efficiently and accurately relaying messages across various communication groups (e.g., client groups, upstream quotation groups). We highly welcome fresh graduates with strong logical thinking and stress-holding capabilities.

Key Responsibilities

● Message Relay & Coordination: Responsible for relaying inquiry, quotation, and trade-related messages across various option process groups (client groups, upstream quotation groups), ensuring timely and accurate information flow.

● Process Tracking: Assist in tracking the option trading process, ensuring smooth communication among all parties and preventing missed or delayed messages.

● Data Organization & Filing: Assist in organizing daily communication logs and basic trade data, and maintain proper filing of related documents.

● Cross-department Collaboration: Maintain good communication with the trading team and middle/back-office departments to assist with daily operational support tasks.

Requirements

● Soft Skills: Strong sense of responsibility, attention to detail, and excellent communication skills. Ability to handle messages from multiple chat groups simultaneously in a fast-paced environment.

● Working Eligibility: Applicants must already possess the legal right to work in Hong Kong (e.g., Permanent Resident, IANG visa, Dependent visa).

● Education: Associate or Bachelor’s degree in any discipline (Finance, Economics, Business Administration, or related fields preferred).

● Experience: Fresh graduates are welcome to apply; prior internship experience in customer service or operations is a plus.

● Language: Fluent in Mandarin; proficient in written and spoken English and Chinese.

● Professional Skills: Proficiency in using various communication software (e.g., WeChat, WhatsApp) and basic office software (Word, Excel).

Benefits & Progression

● Career Path: Upon mastering the business processes, high-performing individuals can progress towards Senior Operations or Client Services roles.

● Exclusive Holiday Schedule: Due to our core business focus on the China A-share market, our holiday schedule strictly aligns with A-share market closures. Employees will enjoy Mainland China's public holidays without the requirement of weekend make-up work days.