Optometric Assistant

Luxe Eye & Wellness is seeking a friendly, reliable, organized, and professional Patient Care Coordinator / Optometric Assistant to join our growing optometry practice.

We are looking for someone who enjoys working with patients, communicates well, is comfortable with technology, and can help keep the daily flow of the office organized and efficient. The ideal candidate is warm and welcoming while also being detail-oriented and dependable.

Responsibilities

• Greet patients warmly and provide excellent customer service
• Answer incoming phone calls professionally and assist with patient questions
• Schedule and confirm appointments
• Communicate with patients by phone, text, and in person
• Verify medical and vision insurance benefits and patient eligibility
• Understand basic insurance terminology, including copays, deductibles, and vision benefits
• Collect and accurately enter patient and insurance information
• Assist with patient check-in and checkout
• Assist the doctor and clinical team with patient flow and basic optometric/technician duties as needed
• Maintain accurate patient records and documentation
• Coordinate effectively with the doctor, optician, and other team members
• Help maintain an organized, professional, and welcoming office environment

Qualifications

• Strong computer skills and ability to learn new software quickly
• Experience with Eyefinity/EPM is a plus
• Previous experience with medical or vision insurance verification is strongly preferred
• Previous optometry, ophthalmology, medical office, or healthcare experience is a plus
• Excellent verbal and written communication skills
• Strong organizational and multitasking skills
• Professional and comfortable communicating with patients
• Detail-oriented and able to follow established office procedures
• Reliable, punctual, and responsible
• Polite, respectful, positive, and team-oriented
• Willing to learn and take initiative

Who We’re Looking For

We are looking for someone who takes pride in their work and understands that every interaction contributes to the patient's experience. You should be comfortable working independently when needed while also being a supportive team member.

If you are dependable, organized, comfortable with computers, enjoy helping patients, and want to work in a professional and welcoming optometry practice, we would love to hear from you.

To apply: Please submit your resume along with a brief introduction about your experience and why you would be a good fit for Luxe Eye & Wellness.

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 32.0 per week

Benefits:

• Employee discount
• Paid time off

Education:

• Associate (Required)

Experience:

• Optometry office: 1 year (Preferred)

Work Location: In person