Optometric Assistant

Optometric Assistant – Patient-Focused, Team-Oriented

Are you an enthusiastic individual with a great personality, strong customer-service skills, and a team-first attitude?

We are looking for an Optometric Assistant to join our growing practice. We are seeking someone with an upbeat personality who naturally connects with people, who is confident working with patients, enjoys building relationships, and is willing to be cross-trained in multiple areas of the practice.

This is an excellent opportunity for someone who wants to grow—we are looking for a dependable, personable team member who wants to contribute to the overall success of the practice.

What We’re Looking For

• No experience required - will train the right candidate
• Excellent personality and a warm, positive, approachable demeanor
• Strong communication and customer-service skills
• Comfortable interacting with patients of all ages
• Ability to confidently recommend and educate patients about frames, lenses, lens options, and optical products
• Strong attention to detail and accuracy
• Reliable, punctual, organized, and dependable
• Professional appearance and attitude
• Comfortable working in a fast-paced medical optometry environment
• Willingness to learn new skills and take on responsibilities outside of traditional optical duties
• Ability to work independently while also being a strong team player
• Must reside within a reasonable commuting distance from our office. Reliable and consistent attendance is extremely important to our practice.

Cross-Training Is an Important Part of This Position

We are a small, close-knit practice, so everyone contributes to the overall patient experience.

The ideal candidate will be willing to learn and assist with areas such as:

• Pre-testing and other clinical support as appropriate
• Insurance verification and benefit discussions
• Scheduling and appointment coordination
• Patient check-in/check-out
• Optical dispensing and frame selection
• Measuring and taking accurate optical measurements
• Lens and frame recommendations
• Contact lens-related patient support
• Phone calls and patient communication
• Inventory and optical organization
• Assisting other team members when needed - The Right Personality Matters

Technical skills are important, but personality and attitude are just as important to us.

We are looking for someone who is:

• Friendly and genuinely enjoys helping people
• Positive and energetic
• Patient and empathetic
• Confident without being pushy
• A good listener
• Comfortable having conversations with patients
• Able to work well with a small team
• Willing to give and receive feedback
• Someone who takes pride in their work and wants patients to have an exceptional experience

Why join our practice?

We are a patient-focused optometry practice providing comprehensive eye care, medical eye care, specialty contact lenses, myopia management, and advanced dry eye care.

Our team works closely together, and every employee plays an important role in creating an excellent patient experience.

If you are looking for a position where you can use your optical experience, continue learning, develop new skills, and become an important part of a small team, we would love to hear from you.

Qualifications

Required:

• Upbeat personality and able to connect with patients naturally
• Excellent customer-service and communication skills
• Strong attention to detail
• Reliable transportation and dependable attendance
• Ability to work effectively as part of a small team
• Willingness to cross-train and assist throughout the practice

Preferred:

• Experience in a medical optometry or private-practice setting
• Familiarity with vision insurance and optical benefits
• Experience with patient care

How to Apply

Please submit your resume and a brief introduction telling us why you think you would be a great fit for our team.

We are especially interested in candidates who can demonstrate excellent customer service, a positive personality, reliability, and a willingness to learn and help wherever needed.

If you are an individual with a great personality and who loves working with people and wants to be part of a collaborative, growing practice, we want to meet you!

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Do you currently live within approximately a 20-minute commute of our Hayward Office?

Education:

• High school or equivalent (Required)

Experience:

• Optical: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person