Optometric Technician

Job Title: Clinical Optometric Technician

Locations: Prestonsburg, KY | Pikeville, KY (Must be willing to work at both locations)

Job Type: Full-time

About Us:

At Nordin Eye Center, we are dedicated to providing compassionate, high-quality vision care to our communities across Eastern Kentucky. We pride ourselves on a patient-first environment where teamwork, efficiency, and a warm, welcoming attitude make all the difference. We are looking for a versatile and energetic Clinical Optometric Technician to join our growing team.

Job Summary:

As a Clinical Optometric Technician, you will be the engine of our daily patient flow. You will work closely with our optometrists to guide patients through their exams, handling crucial pre-testing and post-testing procedures. Because we operate as a tight-knit family, the ideal candidate is a team player who is always ready to step in, adapt, and support other departments whenever needed to ensure a seamless patient experience.

Core Responsibilities:

• Pre-Testing: Welcome patients warmly, gather medical histories, and perform initial diagnostic testing (including auto-refraction, tonometry, and retinal imaging) to prepare patients for the doctor.
• Post-Testing: Perform necessary testing (visual fields, image scanning, etc) ,document findings, and guide patients through their next steps, including contact lens instruction or follow-up care coordination.
• Cross-Departmental Support: Maintain a "team-first" attitude by cross-training and filling in for other departments (such as the front desk, scheduling, or check-out) as daily patient flow and staffing needs dictate.
• Patient Experience: Ensure every patient feels comfortable, respected, and cared for from the moment they are called back to the moment they leave.
• Clinical Maintenance: Keep exam rooms and pre-testing equipment clean, sanitized, calibrated, and fully stocked.

Qualifications & Skills:

• Experience: Experience in optometry, ophthalmology, or a medical office environment is highly preferred, but we are willing to train the right candidate with a stellar work ethic and strong customer service background.
• Flexibility & Mobility: Must have reliable transportation and the flexibility to split shifts/work consistent schedules between our Prestonsburg and Pikeville offices.
• Adaptability: A proven track record of being a team player who handles fast-paced environments with a positive, "can-do" attitude.
• Communication: Exceptional interpersonal skills—you should be naturally warm, professional, and excellent at making patients feel at ease.
• Technical Savvy: Comfortable utilizing electronic health records (EHR) systems and specialized medical equipment.

Benefits:

• Competitive hourly pay based on experience.
• Paid time off (PTO) and holiday pay.
• Employee discounts on vision care and eyewear.
• 401K
• A supportive, professional team culture with opportunities for growth.

Job Type: Full-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person