Optometric Technician

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Optometric Technician

Premier Vision Clinic is looking for the next amazing member to join our team for a rewarding career. Our mission is to provide outstanding patient care utilizing state of the art technology. We strive to provide excellent service to our patients with a knowledgeable, friendly, efficient and highly trained team. We specialize in dry eye and related eye conditions, and strive to provide patients relief through advanced treatments and procedures. Each member of our team is privileged to participate in this journey with our patients, from finding dry eye relief to the perfect pair of glasses!

Summary

The Optometric Technician works with the Optometrist and office staff to ensure a positive appointment experience for every patient. The experience starts from the moment the appointment is made, and ensures that the patient understands all aspects of what to expect before, during, and after the appointments. The technician will assist the Optometrist during exams in acquiring history and preparing for the appointment, performing diagnostic testing, scribing during the exam, patient education after the exam and in follow up, and in explaining treatment options including pricing and scheduling of appointments.

A strong background in customer service, sales, and medical assisting is encouraged.

Essential Duties and Responsibilities

• Collecting medical history
• Performing diagnostic testing
• Assisting Optometrist in chart documentation
• Educating patients on treatment options and home therapies
• Follow up with patient on prescribed prescriptions/home therapies

Patient Care and Appointments

• Greet patients and ensure they are moved through their appointment in a friendly and efficient manner
• Conduct all patient pre-testing and documentation, and any special testing requested by the doctor
• Assist the doctor in the patient appointment by scribing or other assigned tasks
• Educating patients at the conclusion of their exam regarding prescribed treatments. Schedule follow up appointments as needed.

Communication:

• Communicate with the doctor, office staff and patients to ensure appointments are conducted efficiently and patients have a positive experience
• Answer staff and patient questions regarding treatments
• Call patients who require follow up visits
• Review and follow up on office emails/texts/calls in a timely manner

Administration:

• Assist in other areas of the office as needed, including answering phones, checking in/out patients, and special projects as assigned

Qualifications / Requirements

• High school diploma or equivalent
• Customer/patient service experience, preferably in a medical environment; eyecare or technician experience preferred
• Strong organizational and communication skills
• Proficient in computers and relevant software applications; experience with electronic health record (EHR) systems
• Demonstrated willingness to work in a collaborative team environment
• Ability to take initiative and work independently, while also accepting direction and feedback
• Commitment to quality by paying attention to detail and checking work

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical Technician: 1 year (Preferred)

Work Location: In person