Optometric Technician/Receptionist

Job Summary
We are seeking a dedicated and detail-oriented Optometric Assistant to join our team. The ideal candidate will play a crucial role in providing exceptional patient care and supporting the optometric practice. This position involves working closely with patients to ensure a smooth experience during their visits, assisting with various clinical tasks, and maintaining accurate medical records.

Duties

• Assist optometrists during eye examinations by preparing patients and conducting preliminary tests.
• Perform vision tests, including visual acuity, color vision, and depth perception assessments.
• Manage patient flow and ensure timely appointments while maintaining a welcoming front desk environment.
• Document patient information accurately in electronic medical records (EMR) systems
• Educate patients on proper contact lens care and eyewear options, leveraging retail sales skills to promote optical products.
• Maintain cleanliness and organization of the examination rooms and waiting areas.
• Handle administrative tasks such as scheduling appointments, processing insurance claims, and managing patient inquiries.
• Collaborate with team members to enhance patient care and streamline office operations.

Qualifications

• Previous experience in a medical office or optometry setting is preferred.
• Familiarity with medical terminology related to eye care is advantageous.
• Proficiency in using electronic medical records systems.
• Strong customer service skills with a focus on patient care and satisfaction.
• Retail sales experience is beneficial for promoting optical products effectively.
• Ability to work well in a team-oriented environment while managing multiple tasks efficiently.
• Experience working with pediatric patients is an asset but not required.
• Excellent communication skills, both verbal and written

Patient Care:

Assisting optometrists with patient examinations, including checking vision, taking medical history, and preparing patients for exams.

Pre-Testing:

Performing basic eye tests and using specialized equipment to measure vision and diagnose eye conditions. Proficient in Visual Fields, Topography OCT, Retinal imaging

Patient Communication:

Answering phone calls, scheduling appointments, and confirming appointments. Proficient in OHIP billing and Private insurance billing.

Office Management:

Maintaining a clean and organized examination room, ensuring proper equipment care, and updating patient records.

Customer Service:

Providing excellent customer service and creating a positive patient experience.

Teamwork:

Collaborating with other members of the optometric team to ensure smooth operations.

Requirements:

Education: MUST have an Ontario secondary diploma and/or a diploma or certificate in an optometric assistant program.

Experience: MUST have previous experience in Optometry and/or Ophthalmology.

Skills: Good communication skills, attention to detail, and ability to work as part of a team are essential.

How to Apply: Please email your cover letter and resume to [email protected]

Pay: $19.50-$22.00 per hour

Flexible language requirement:

• French not required

Work Location: In person