Optometry Office Assistant

Job Overview

We are seeking an energetic and detail-oriented Optometry Office Assistant to join our healthcare team. In this role, you will be the first point of contact for patients, providing exceptional customer service while supporting the clinician with essential administrative and clinical tasks. Your enthusiastic approach and commitment to patient care will help ensure smooth daily operations, accurate medical record management, and a welcoming environment for all patients seeking eye care services.

Duties

• Assist with appointment intake procedures to ensure a seamless check-in process
• Support patient service by answering questions, scheduling appointments, processing insurance information, and maintaining patient confidentiality at all times
• Assist with ophthalmic examinations by preparing patients for pre-testing
• Operate medical equipment safely following aseptic techniques to ensure clinical confidentiality policies are maintained
• Manage health records accurately, including updating patient information.
• Support the clinical team with maintaining patient confidentiality in compliance with HIPAA regulations and confidentiality policies

Requirements

• Prior experience in a medical office setting or ophthalmology practice is highly preferred but not essential
• Familiarity with medical terminology related to eye health and physiology knowledge a plus
• Knowledge of HIPAA regulations and experience maintaining patient confidentiality in accordance with clinical confidentiality policies
• Excellent patient service skills with a friendly demeanor and clear communication abilities
• Basic retail math skills for handling billing or optical sales are a plus

This role is perfect for motivated individuals eager to develop their expertise in eye care while delivering compassionate patient service. Join us as an Optometry Office Assistant where your enthusiasm for patient care combined with your technical expertise will contribute to exceptional eye health services.

Pay: $17.00 - $27.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person