Optometry Receptionist

Overview
Join our dynamic healthcare team as an Optometry Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will ensure smooth clinic operations by managing patient intake, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your proactive attitude and excellent communication skills will help create a welcoming environment that promotes exceptional patient service and efficient clinic workflows. This paid position offers an exciting opportunity to contribute to high-quality eye care while developing your expertise in medical administrative support.

Responsibilities

• Greet patients warmly and handle all front desk duties with professionalism and enthusiasm.
• Schedule appointments efficiently using electronic health record (EHR) systems
• Verify insurance coverage, perform insurance eligibility checks, and process claims accurately using systems like Athenahealth or Dentrix.
• Collect payments, manage medical collections, and perform billing tasks in compliance with HIPAA regulations.
• Maintain and update patient records meticulously, reviewing documentation for accuracy and completeness.
• Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and managing appointment reminders.
• Assist with patient intake procedures, including data entry, medical history updates, and documentation review.
• Support clinic operations by managing filing systems, medical records, and office supplies to ensure a well-organized environment.
• Utilize computer skills to operate various EMR (Electronic Medical Records) systems and office management software efficiently.
• Collaborate with healthcare providers to ensure accurate CPT coding, ICD-10/ICD-9 coding, and proper documentation for billing purposes.

Experience

• Previous clinic or medical office experience is highly preferred, especially in optometry or dental settings.
• Strong familiarity with EMR/EHR systems
• Experience handling insurance verification, medical billing, coding (ICD/ICD-10/CPT), and Medicare claims is a plus.
• Demonstrated proficiency in clerical tasks including filing, data entry (10 key typing), and document review.
• Excellent customer service skills combined with professional phone etiquette are required to foster positive patient interactions.
• Knowledge of dental or optical terminology is beneficial but not mandatory; a willingness to learn is appreciated.
• Strong computer skills with Microsoft Office Suite (Word, Excel) along with familiarity with multi-line phone systems are necessary for success in this role. Join us as an Optometry Receptionist to be a vital part of delivering outstanding eye care services! Your dedication will help ensure every patient feels valued while supporting the seamless operation of our busy clinic environment.

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person