Optometry Receptionist

Join a dynamic healthcare team as an Optometry Receptionist, where your energetic and organized approach will be essential in creating a welcoming environment for patients and supporting the smooth operation of our optometry practice. In this role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, and handling administrative tasks with enthusiasm and professionalism. Your proactive attitude will help ensure patients receive exceptional service while maintaining accurate medical records and supporting clinical staff.

• Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive experience from check-in to check-out
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) system.
• Verify insurance coverage and perform insurance eligibility checks.
• Collect payments, process medical claims, and handle billing tasks utilizing medical billing software and CPT coding standards
• Manage patient records with meticulous attention to detail, including filing, data entry, and documentation review.
• Answer multi-line phone systems with professional phone etiquette, directing calls efficiently and assisting with patient inquiries.
• Assist with administrative support tasks such as appointment reminders, intake forms, and maintaining office supplies.

• Proven experience in a medical office environment or optometry clinic setting with strong clerical skills
• Familiarity with EMR (Electronic Medical Records) systems.
• Knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and insurance verification processes
• Excellent computer skills and health information management software.
• Strong organizational skills with the ability to review documentation accurately and maintain detailed medical records
• Exceptional patient service skills combined with professional phone etiquette and clear communication abilities.
• Prior clinic or healthcare administrative experience is preferred.
• Ability to handle sensitive information in compliance with HIPAA regulations while maintaining confidentiality

Join us in delivering top-tier care by providing seamless administrative support that empowers our clinical team to focus on patient health. We are committed to fostering a positive work environment where your skills make a real difference!

Pay: From $19.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person