OPWDD Intake Coordinator- Spanish / Yiddish speaking

Job Overview

We are seeking a compassionate, detail-oriented OPWDD Intake Coordinator to guide individuals with developmental disabilities and their families through the OPWDD (Office for People With Developmental Disabilities) enrollment process. In this role, you will serve as the primary point of contact for our Spanish-speaking clientele, ensuring seamless access to eligibility determination and service coordination.

Key Responsibilities

• Client Engagement & Assessment: Serve as the primary point of contact for prospective clients and families; conduct initial intake interviews and gather necessary documentation in Spanish (and English/Yiddish where applicable).
• OPWDD Eligibility Guidance: Assist families with navigating the 3-Step OPWDD eligibility process, compiling clinical evaluations, and submitting complete application packages.
• Service Coordination & Referral: Connect eligible individuals to appropriate programs (e.g., Care Coordination, Respite, Community Habilitation, and Self-Direction) and facilitate smooth transitions to long-term service providers.
• Translation & Advocacy: Provide direct translation and culturally responsive guidance to Spanish-speaking families, helping them understand their rights, benefits, and service options.
• Case Documentation: Maintain accurate, timely, and compliant records within the agency database and OPWDD systems.

Qualifications & Requirements

• Language Proficiency: Fluency in Spanish and English is required. Functional fluency in Yiddish is strongly preferred.
• Experience: 1–2 years of experience in intake, case management, or service coordination within the OPWDD or broader social services system.
• Knowledge: Familiarity with OPWDD eligibility guidelines, Front Door processes, Medicaid waiver services, and community resources.
• Skills: Strong interpersonal communication, organizational ability, and high empathy when working with diverse populations.

Pay: $26.47 - $31.88 per hour

Expected hours: 25.0 per week

Work Location: In person