运营执行员 | Operation Executive

About the role

This role involves overseeing daily operations, facility maintenance, contracts, licensing, safety, insurance, procurement, and staffing across association premises. The position requires coordination of site operations, routine inspections, staff supervision, and liaison with various stakeholders.

岗位概述

岗位主要负责统筹管理公会所有场所的日常运营、设施维护、合同跟进、准证办理、安全巡查、保险对接、物资采购及人员排班。职位要求协调现场运营、进行日常巡检、督导现场员工，并与各方利益相关者（合作伙伴/客户/政府部门等）保持良好的沟通与对接。

Key responsibilities

• Ensure smooth daily operations, execute on-site SOPs, oversee environmental hygiene, and manage on-site emergencies
• Oversee routine facility maintenance, equipment servicing, and repair follow-ups for all association premises
• Coordinate daily site operations, routine inspections, and site staff supervision
• Draft and follow up on contracts; apply for and renew administrative permits
• Enforce fire safety inspections and facilitate routine authority checks
• Handle insurance procurement, renewals, and claims (property, safes, vehicles, and Public Liability for Food Street)
• Manage procurement of ceremonial supplies and daily operational materials
• Arrange duty rosters for all venues
• Consolidate operational notices and liaise with clerical staff for official letters and social media updates

工作职责：

• 确保部门日常运作，执行现场 SOP、监管环境卫生及处理突发状况
• 负责本会所有场所的日常设施维护、设备保养与修缮跟进
• 统筹现场日常运作、巡检及现场职员工作督导
• 拟定与跟进合同；按时办理及续期行政准证
• 落实消防安全巡查，并配合政府部门例行检查
• 对接产业险、保险箱险、车辆险及美食街公共责任险的投保、续保与理赔
• 负责祭祀供品及日常运营物资的采购管理
• 排定各场馆的值班表
• 整理运营通告，对接文书执行员撰写公函及发布社交媒体动态

About you

• Diploma or Degree in Business Administration, Facilities Management, Operations, or a related field
• Proficient in English, Mandarin, and Malay
• Strong communication, problem-solving, and organizational skills
• Proficient in MS Office suite for reporting and administrative support
• Self-motivated, result-oriented, and able to work independently as well as in a team
• 1–2 years of experience in operations, facility maintenance, or event management is a plus

任职要求：

• 具备商业管理、设施管理、运营管理或相关领域的文凭/学位。
• 精通中文、英文及马来语，需具备良好的中文沟通能力以对接中文客户/组织。
• 具备优秀的沟通协调、突发事件处理及组织能力。
• 熟练掌握 MS Office 办公软件（用于报告编制及日常行政）。
• 自我驱动、结果导向，具备独立办事与团队协作能力。
• 欢迎应届毕业生申请；拥有 1–2 年运营、设施管理或活动筹划经验者优先。