Oracle Cloud Functional Consultant (SCM, MFG)

• Role: Senior Oracle Cloud Functional Consultant
• Shift Timings: 4:30 PM to 1:30 AM IST (Dedicated Late-Evening Shift)
• Experience: 6 to 10+ years of overall Oracle ERP experience, with a minimum of 3+ years of hands-on Oracle Cloud (Fusion) implementation or support experience.

Position Overview

We are seeking a highly skilled, self-reliant Senior Oracle Cloud Functional Consultant to join our application support team. This role requires a unique blend of cross-functional expertise spanning Supply Chain Management (SCM), Manufacturing (MFG), and Procurement modules.

Operating on a dedicated late-evening shift (up to 1:30 AM IST), you will provide critical support overlap for our global business operations. You will be responsible for independently driving Level 2 and Level 3 issue resolution, managing critical period-close activities, and interacting directly with business stakeholders during their peak working hours.

Key Responsibilities

1. Application Support & Ticket Resolution

• Provide robust functional support for Oracle Cloud SCM, Manufacturing, and Procurement modules.
• Triage, investigate, and resolve complex L2/L3 tickets, system exceptions, and data mismatches.
• Perform root-cause analysis for recurring operational issues and propose permanent functional fixes or workarounds.

2. Month-End & Period-Close Operations

• Own and facilitate smooth subledger period-close activities for Inventory and Cost Management.
• Monitor, troubleshoot, and resolve errors in scheduled processes, automated interfaces, and batch jobs during the shift.

3. Working with Oracle

• Log, manage, and aggressively drive Oracle Service Requests (SRs) to resolve standard application bugs.
• Analyze the impact of Oracles quarterly patches on existing SCM/MFG/Procurement setups and assist with regression testing.

4. Stakeholder Engagement

• Act as the primary point of contact for business users during the late shift.
• Lead technical bridge calls and provide clear, concise updates on high-priority (Severity 1 & 2) operational issues.

Functional & Technical Requirements

• Oracle Cloud SCM: Deep configuration and troubleshooting knowledge of Inventory Management, Product Information Management (PIM), Order Management (OM), and Cost Management.
• Oracle Cloud Manufacturing: Hands-on experience with Discrete and process Manufacturing setups, Work Order execution, and routing configurations.
• Oracle Cloud Procurement: Strong expertise in Core Purchasing, Self-Service Procurement, Supplier Portal, and Sourcing.
• Cross-Module Flows: Thorough understanding of integrated flows.
• Reporting Tools: Ability to use OTBI (Oracle Transactional Business Intelligence) and BI Publisher to build basic queries for data validation and troubleshooting.

Soft Skills & Shift Requirements

• Must be fully committed to a permanent shift ending at 1:30 AM IST.
• Exceptional verbal and written English communication skills to confidently interface with global business leaders.