Oracle Cloud Scm Consultant

Role & responsibilities

Resolve production incidents and service requests within SLAs, with guidance on root cause analysis
Support inventory fulfillment processes: reservations, pick release, pick confirmation, ship confirmation, and inventory transactions triggered by shipments
Troubleshoot fulfillment-related inventory issues such as availability discrepancies, reservation failures, pick and ship confirm errors, and backorders
Support core inventory processes: receiving, transfers, miscellaneous transactions, cycle counts, on-hand and availability, lot/serial control
Monitor inbound and outbound interfaces daily, identify failed or stuck transactions, and drive timely resolution
Analyze issues with B2B messages (ASN, SN, PO acknowledgements, receipt confirmations), working with the integration team on fixes and reprocessing
Perform data validation and reconciliation of on-hand, in-transit, shipments, and receipts vs. ASNs
Raise Oracle SRs when needed
Update runbooks and known-error logs; provide guidance to business users
Required

4-5 years of functional experience in Oracle Cloud SCM, with solid Inventory Management expertise
Good understanding of end-to-end supply chain processes across procure-to-pay, inventory, and order-to-cash, including Order Management and Shipping
Exposure to at least one Oracle Cloud implementation or post-go-live support engagement
Hands-on experience troubleshooting inventory fulfillment flows, including reservations, pick/ship, and related inventory transactions
Working knowledge of B2B messaging such as ASN and SN
Basic SQL skills for data checks and troubleshooting; familiarity with OTBI/BI Publisher reports
Good incident management, documentation, and communication skills
Preferred

Oracle Cloud SCM certification (Inventory Management, Order Management, or Supply Chain Orchestration)
Familiarity with FBDI and basic integration monitoring (OIC)

Preferred candidate profile

This role supports hypercare following the Oracle Cloud implementation, with a focus on Inventory Management and the inventory side of order fulfillment. The consultant will help the business resolve production issues and stabilize supply chain operations.

Responsibilities

Resolve production incidents and service requests within SLAs, with guidance on root cause analysis
Support inventory fulfillment processes: reservations, pick release, pick confirmation, ship confirmation, and inventory transactions triggered by shipments
Troubleshoot fulfillment-related inventory issues such as availability discrepancies, reservation failures, pick and ship confirm errors, and backorders
Support core inventory processes: receiving, transfers, miscellaneous transactions, cycle counts, on-hand and availability, lot/serial control
Monitor inbound and outbound interfaces daily, identify failed or stuck transactions, and drive timely resolution
Analyze issues with B2B messages (ASN, SN, PO acknowledgements, receipt confirmations), working with the integration team on fixes and reprocessing
Perform data validation and reconciliation of on-hand, in-transit, shipments, and receipts vs. ASNs
Raise Oracle SRs when needed
Update runbooks and known-error logs; provide guidance to business users
Required

4-5 years of functional experience in Oracle Cloud SCM, with solid Inventory Management expertise
Good understanding of end-to-end supply chain processes across procure-to-pay, inventory, and order-to-cash, including Order Management and Shipping
Exposure to at least one Oracle Cloud implementation or post-go-live support engagement
Hands-on experience troubleshooting inventory fulfillment flows, including reservations, pick/ship, and related inventory transactions
Working knowledge of B2B messaging such as ASN and SN
Basic SQL skills for data checks and troubleshooting; familiarity with OTBI/BI Publisher reports
Good incident management, documentation, and communication skills
Preferred

Oracle Cloud SCM certification (Inventory Management, Order Management, or Supply Chain Orchestration)
Familiarity with FBDI and basic integration monitoring (OIC)