Oracle Demand & Supply Planning: Service Engineer

Job highlights

• Requirements: 5+ experience with Oracle Demand,Supply Planning & Global Order Promising solutions

• Experience with REST APIs and BIP reporting

• Good Understanding of integrated planning business cycles

• Oracle Demand & Supply Planning: Service Engineer
  We are seeking a skilled professional to manage our Oracle SCP(Supply Chain Planning) that
  covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production
  strategy

• Key Responsibilities:
  Support Oracle Demand Planning processes, including CTO forecasting and planning measure
  management
  Collect data from Fusion and internal system, troubleshooting failures
  Support supply planning processes like MPR and constrained/unconstrained planning
  Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business
  outcomes

• Lead E2E Planning Integrated Business Cycles
  Resolve critical planning issues related to plan behavior, data gaps, Supply/demand reconciliation
  issues etc
  Execute quarterly patching testing and validations
  Receive, analyze, and prioritize support tickets related to Oracle Demand Planning
  Processes including CTO forecasting and planning measure management

• Perform initial assessment of issues with data collection from Fusion, internal and
  external systems
  Triage failures and route to appropriate support teams/On-calls
  Document and categorize supply planning process like MRP and
  constrained/unconstrained planning
  Identify severity and impact of problems related to supply planning data models, REST
  APIs and BIP reports
  Monitor & Coordinate support for E2E planning integrated Business Cycles

• Manage incident tickets related to support E2E Oracle SCP
  Track and prioritize quarterly patch testing needs
  Requirements:
  5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions
  Strong understanding of supply chain planning concepts and methodologies

• Proficiency in data collections and integration between systems
  Knowledge of MRP and planning process
  Experience with REST APIs and BIP reporting
  Good Understanding of integrated planning business cycles
  Strong troubleshooting and problem solving skills
  Ability to manage quarterly patch testing processes
  Excellent communication skills with both technical and business stakeholders