Oracle Field Service Cloud

Job Title: Oracle Functional Analyst- Field Service Work Location: Bangalore (BCIT, Bhartiya City, Thanisandra) Job Type: Full-Time/Permanent Experience Level: 4+ Years Job Summary We are seeking a skilled Oracle Business Analyst with 4+ years of experience in Oracle Field Service Cloud. The ideal candidate will have a strong understanding of field technician operations, coupled with the ability to balance technical and functional responsibilities. This role involves a blend of 20% technical tasks and 80% functional analysis, requiring a detail-oriented, organized, and analytical professional.

Key Responsibilities

• Collaborate with cross-functional teams to gather and analyse business requirements related to Oracle Field Service Cloud.
• Provide functional expertise in Oracle Field Service Cloud, ensuring effective integration with other business processes.
• Configure, test, and implement solutions within the Oracle Field Service Cloud module to meet business needs.
• Assist with technical tasks, including data analysis, report generation, and basic system configurations.
• Liaise with field technicians to understand operational challenges and translate them into system improvements.
• Develop and maintain documentation for business processes, configurations, and user guides.
• Identify opportunities for process improvement and system optimization within Oracle EBS.

Must-Have Skills

• 4+ years of experience with Oracle Field Service Cloud.
• Strong understanding of field technician operations and requirements.
• Proven experience in translating business requirements into functional specifications.

Good-to-Have Skills

• Strong organizational and analytical skills.
• Ability to work independently and manage multiple priorities effectively.