Oracle SCM Functional-L1 Analysts

HI,

Pls see the job des for Oracle SCM Functional-L1 Analysts with a MNC in Pune and send us your updated CV

Job responsibilities : Provide first-level functional support for Oracle Fusion Supply Chain Management (SCM) covering Inventory, Order Management, Costing, and Subledger Accounting. Support users, troubleshoot standard functional and transaction issues, perform testing, monitor integrated transactions, and coordinate escalations to ensure reliable SCM operations and timely resolution of business-system issues.

Experience supporting supply chain and distribution processes, preferably using Oracle SCM Cloud. Exposure to inventory control, order-to-cash, cost accounting, Subledger Accounting, period-close processes, and production support within an industrial or complex enterprise environment is preferred. Hands-on experience with Oracle Redwood pages is required, while knowledge of AI-enabled applications is preferred.

Resolve standard Oracle SCM functional issues within approved procedures; perform assigned functional testing; support standard configuration and reporting activities within delegated access; raise and follow up Oracle Service Requests; recommend system/process improvements; and escalate complex functional, technical, integration, or configuration issues to L2/L3 resources.

• · Provide L1 support for Inventory, Order Management, Costing, and Subledger Accounting.
• · Receive, categorize, prioritize, and monitor incidents and service requests.
• · Analyze issues related to user/process errors, master data, transactions, roles, integrations, or system functionality.
• · Resolve standard SCM issues using approved procedures and available knowledge resources.
• Escalate complex functional or technical issues to L2/L3 teams with complete troubleshooting information.
• · Guide users through standard Oracle SCM processes and application navigation.
• · Support Inventory, Order Management, order-to-cash, costing, SLA, and related transaction processes within assigned scope.
• · Assist users with Oracle Redwood pages and approved system functionality.
• · Explain system behavior and approved supply chain business procedures.
• Identify recurring user issues and maintain FAQs, quick-reference guides, and knowledge articles.
• · Assist in identifying costing, accounting-distribution, and transaction-processing issues.
• · Support period-close activities by identifying incomplete, unprocessed, or erroneous SCM transactions.
• · Coordinate with Finance and relevant functional teams on SCM transactions affecting accounting and period close.
• Escalate complex costing, accounting, reconciliation, or period-close issues to appropriate L2/L3 resources.
• Qualifications & Exp : BE with 1-3 years Experience supporting supply chain and distribution processes, preferably using Oracle SCM Cloud. Exposure to inventory control, order-to-cash, cost accounting, Subledger Accounting, period-close processes, and production support within an industrial or complex enterprise environment is preferred. Hands-on experience with Oracle Redwood pages is required, while knowledge of AI-enabled applications is preferred.

Pls send your updated cv to [email protected]

Pay: ₹700,000.00 - ₹1,500,000.00 per year

Benefits:

• Paid time off
• Provident Fund

Work Location: In person