Oracle Warehouse Management System Functional Consultant

Role & responsibilities

Key Responsibilities

• WMS and SCM Modules Functional & Operational Support
• Provide day-to-day support for Oracle WMS and SCM modules.
• Analyze, troubleshoot, and resolve production support issues within agreed SLAs.
• Work closely with Planning, Procurement, Manufacturing, Warehouse, and Operations teams to address business requirements and system issues.
• Review Oracle application setups, configurations, and workbench parameters to ensure process effectiveness.
• Monitor system transactions and proactively identify operational issues.
• Perform root cause analysis and recommend corrective actions to prevent recurring issues.
• Continuous Improvement
• Support process improvements and system optimization initiatives.
• Collaborate with business stakeholders to improve supply chain execution and data quality.
• Assist in testing, validation, and deployment of system enhancements and fixes.
• Develop support documentation, knowledge articles, and standard operating procedures.

Required Qualifications

• Bachelor's Degree in Engineering, Computer Science, Information Technology, or Master of Computer Applications (MCA).
• 5 to 8 years of experience in Oracle EBS R12 SCM Production Support.