Oral Surgery Treatment Coordinator

ORAL SURGERY TREATMENT COORDINATOR
POSITION DESCRIPTION

Reports To: Oral Surgery Business Manager
Position Status: Non-exempt
Kids Care Dental & Orthodontics is looking for amazing Oral Surgery Treatment Coordinator to join our awesome team!
At Kids Care Dental & Orthodontics we don’t just care for smiles, we create them.
We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So we’ve set up a different kind of dental practice that delivers fun, not fear.
Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.

As the key driver of our mission—to give every kid a healthy smile—our staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate.

Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.

SCOPE AND RESPONSIBILITIES

Specific Responsibilities

• A self-starter with superb organizational skills, attention to detail, accurate and neat, with the ability to multitask
• An outstanding communicator with excellent verbal and written skills to explain treatment plans and discuss financial arrangements as needed with patients
• A team player who can work independently, is proactive, reliable, punctual, able to prioritize tasks and manage time
• Works well in a fast-paced environment, supports the office culture, and stays strong under pressure
• Learns quickly and has a strong desire to grow professionally
• Coordinate treatments, financial contracts and financial arrangements
• Schedule and verify appointments for patients in person or on the telephone
• Prepare letters and correspondences as needed
• Obtain and review patient information
• Accurately maintain patient information in Dentrix
• Maintain full schedules and an efficient office schedule flow
• Answer phones, take messages, perform call backs and appropriately route calls
• Contribute to marketing efforts and regular team meetings
• Maintain confidentiality of business and patient information

Desired Background

• Sales experience
• Experience in treatment presentations \
• Previous dental front office experience highly preferred
• Loves working with children
• Excellent customer service skills
• Excellent communication and computer skills
• Upbeat personality is a MUST
• Ability to multi-task and work in a fast-paced environment
• Strong attention to detail
• Clean, neat professional appearance
• Knowledge of Dentrix a plus