Order Administrator

We have a fantastic opportunity for a office based Order Administrator to join our expanding team of 90 group staff. This role is largely centred around the order process post shipment and involves communicating with all 3rd party carriers such as DHL, APC, including both parcel and international pallet carriers, to ensure queries are quickly settled, bookings are made promptly and all shipments are successfully delivered with exceptions managed.

Ingenia Group is an international and global leading manufacturer of plastic cards to the Access control and Identification sectors and is a wholesaler of card printing systems, lanyards, and ID accessories, www.ingenia.co.uk. With strong family business roots with an exceptional culture and team the company has experienced strong and consistent growth over the last few years, and our 55 group staff are our greatest asset who have achieved this.

View our Corporate Overview video here - https://vimeo.com/354671573

Job description:

• Arranging bookings of dispatches and collections both of domestic and international shipments where required. Most shipments are auto booked but there are a number of exceptions that require booking directly with carriers.
• Handling all queries from Ingenia team and 3rd party carriers, to ensure the smooth delivery of all shipments
• Handling customs information and commercial invoices
• General logistics related administration tasks
• Operational tasks relating to the processing of orders

What you can expect:

• Competitive base salary and performance-based incentives including a quarterly bonus scheme
• Comprehensive training and professional development opportunities
• A supportive and collaborative team environment with a growth mindset and culture
• 33 days holiday per year
• On site gym
• Company team building events
• High growth team mindset with opportunities for progression and development

Ingenia's values are Customer obcessed, Agile, Relentless, Difference Makers. We are looking for a motivated, enthusiastic team member with a willingness to learn and thrive in relation to all order administration practices, enabling a clear pathway of career progression with Ingenia.

We look forward to speaking to you!

Job Type: Full-time

Pay: £27,000.00-£28,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• On-site gym
• On-site parking

Ability to commute/relocate:

• Bristol BS37 5NG: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Logistics Administration: 2 years (preferred)
• General office order administration: 2 years (preferred)

Location:

• Bristol BS37 5NG (preferred)

Work Location: In person