Order Coordinator-[187095]

该职位来源于猎聘 Responsibilities

• Manage Order to Cash process, from order checking to shipment then to invoicing. Be accountable for all procedures that happen in this end-to-end process.
• Execute on-time shipping at competitive ocean freight rates via conducting specific booking procedures and managing forwarder resources.
• Provide customer service, including but not limited to support for customer order correction, managing customer requirements, inquiries and complaints.
• Be accountable for On-Time-Delivery results through active collaboration with Material Planning, Production Planning and Quality Team.
• Be deeply involved in problem-solving in the order fulfillment process.
• Continuously improve the Order to Cash process, including but not limited to analyzing and improving customer order-placing behavior, optimizing order-handling procedures, and etc.
• Participate in company projects, fulfilling project work in a sales role.
• Fulfill further tasks assigned by the Order Planning Manager. Qualification:
• A bachelor’s degree or above in business administration, marketing, supply chain management, logistics, or a related field. 2. 5+ years of experience in Sales & Export Operations, Material Planning or a related role. Industry experience in manufacturing or international trade is preferred.
• Fluent verbal and written communication skills in English.
• Proficiency in ERP systems.
• Excellent communication, problem-solving, and analytical skills.
• Ability to work independently and in a team. High integrity and reliability.
• Power BI skills are a plus.
• Knowledge of international shipping regulations and freight forwarding operations is a plus.