Order Coordinator

Join Our Innovative Team and Be Remarkable!

Remarkablism Services Corp., is looking for a proactive, organized professional to manage incoming customer orders from the initial email through completion. This person will review order details, ensure orders are placed correctly, and coordinate the work needed to keep each project moving. They will take ownership of customer communication and follow through across everyone involved.

This is more than an inbox monitoring or order entry position. The right person will identify what needs to happen next and take action without waiting for someone to assign each step. They will ask questions when information is missing, anticipate potential delays, and make sure customers receive prompt responses and meaningful updates.

Key Responsibilities:

● Review and clarify incoming orders. Monitor the order inbox, understand customer requests, and confirm that the information needed to proceed is complete and accurate.

● Ensure orders are placed correctly. Enter or coordinate orders with the appropriate team or supplier, verify the details, and confirm that the order has been received and accepted.

● Own progress from start to finish. Track deadlines, outstanding tasks, and commitments. Follow up with the people responsible for each step rather than assuming the work is moving forward.

● Keep customers informed. Acknowledge requests promptly, communicate next steps, and provide updates before the customer needs to ask. Address questions directly and set realistic expectations.

● Resolve issues and confirm completion. Identify problems early, coordinate solutions, and escalate when needed. Confirm that the order or project is complete and that outstanding customer questions have been addressed.

Skillsets:

• Ability to manage multiple active orders are essential.
• Comfortable taking initiative and holding others accountable to agreed deadlines while maintaining professional relationships.
• Strong written communication and attention to detail.

Qualifications:

• Experience in order management, customer service, or project coordination.
• Experience or familiarity with basic graphic design, branding, and marketing is a significant plus.
• Both strong written communication and attention to details.
• Ability to manage and work multiple task.
• Comfortable working night shifting schedules and can work Onsite.

How to Apply

If you think you have the qualifications and experienced mentioned above, Please submit your resume to [email protected] highlighting your skills and experience in order management and customer service.

Pay: Up to Php60,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Pay raise

Work Location: In person