Order Desk Specialist

We are looking for a proactive, detail-oriented Order Desk Specialist to join the dynamic Supply Chain team of a global leader in consumer electronics and home appliances. If you thrive in a fast-paced environment, love problem-solving, and excel at keeping operations running smoothly, this is your opportunity to build a rewarding career with a multinational leader.

About the Role

Responsibilities

• Order Intake & Control: Receive sales orders across multiple channels (mail, phone, EDI) and meticulously check data accuracy (pricing, stock availability, quantities) and policy compliance before releasing orders.
• Order & Release Management: Monitor and resolve order blocks related to commercial conditions, customer addresses, or delivery dates to keep the pipeline moving.
• End-to-End SAP Processing: Manage the complete order lifecycle—from original order creation in SAP to generating delivery numbers.
• Logistics & Demand Alignment: Collaborate closely with the Logistics department to maximize delivery execution and coordinate with Demand Planners to guarantee product availability.
• Stakeholder Communication: Serve as a key point of contact for the Sales Force and Trade Partners, ensuring prompt and high-quality responses to customer requests.
• Credit Collaboration: Work hand-in-hand with the Credit Department to resolve hold status and speed up blocked order releases.
• Invoicing & Credits: Process invoices and credit notes strictly aligned with approved customer price lists and internal compliance policies.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Economics, or a related field (or equivalent practical experience).
• 2–4 years of experience in Order Desk Management, Sales Operations, or Supply Chain—ideally within the electrical appliances, consumer electronics, or FMCG sectors.
• Hands-on experience with SAP (Order Management/SD module) and proficiency in Microsoft Office (Excel).
• Strong hands-on experience with ERP softwares.
• Fluency in English (written and spoken) is required for daily coordination with multinational teams. Knowledge of additional local languages is a plus.
• Experience in the electrical appliances, consumer electronics, or FMCG sectors.

Benefits

• Competitive salary package.
• Meal vouchers: €120/month.
• Health insurance.
• Annual bonus: 5%.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

Vasilis Perivolas

+30 216 6001369