Order Entry & Export Logistics Coordinator

About Us

Livingstone International is one of Australia's leading suppliers of medical, healthcare, laboratory, cleaning and packaging products. For more than 40 years, we have supported businesses across healthcare, aged care, hospitality, education, research, government and industrial sectors with reliable product solutions and exceptional customer service.

With operations across Australia and an extensive global supplier network, we pride ourselves on innovation, quality, efficiency and building long-term relationships with both customers and employees. As we continue to grow, we are looking for motivated team members who enjoy working in a fast-paced environment and contributing to operational excellence.

About the Role

We are seeking an organised and proactive Order Entry & Export Logistics Coordinator to join our team.

This role combines customer order processing, export coordination, freight management and administrative support. You'll work closely with customers, freight providers, warehouse teams and internal stakeholders to ensure orders are processed accurately and delivered on time.

No 2 days are the same. One day you'll be coordinating international shipments, the next you'll be preparing freight quotations, processing customer orders or supporting warehouse dispatch activities.

Join a growing business where you'll play a key role in customer order management, export logistics, freight coordination and operational support. This is a diverse, hands-on position ideal for someone who enjoys customer service, logistics, problem solving and working closely with both customers and warehouse teams.

Key Responsibilities

Order Processing & Customer Coordination

• Process customer orders accurately and efficiently
• Verify pricing, product information and delivery requirements
• Release orders to the warehouse for picking and packing
• Monitor order progress through to dispatch
• Maintain accurate records and documentation
• Generate Proof of Delivery (POD) documentation

Export & International Logistics

• Coordinate export shipments from quotation through to delivery
• Arrange air freight, sea freight and courier shipments
• Prepare export documentation and supporting paperwork
• Liaise with international customers regarding shipping requirements
• Manage bookings with freight providers and customer-appointed forwarders
• Ensure export procedures are completed accurately and on schedule

Freight Quoting & Commercial Support

• Obtain freight quotations from multiple providers
• Calculate export and freight costs
• Prepare customer quotations
• Recommend efficient and cost-effective freight solutions
• Support sales teams with logistics advice and export cost analysis

Warehouse & Dispatch Coordination

• Work closely with warehouse personnel to coordinate fulfilment activities
• Conduct product inspections where required
• Ensure warehouse teams receive accurate dispatch instructions
• Verify shipment documentation and packing requirements
• Assist in resolving operational and dispatch-related issues

Administration & Invoicing

• Raise customer invoices
• Review freight and logistics supplier invoices
• Assist with payment processing and approvals
• Maintain accurate shipment records and filing systems

Skills & Experience

Essential

• Experience in Order Entry, Customer Service, Logistics, Freight Forwarding, Warehouse Administration or Export Coordination
• Strong communication skills, both written and verbal
• Excellent attention to detail and accuracy
• Ability to manage multiple priorities and deadlines
• Strong organisational and problem-solving skills
• High level of accountability and ownership
• Intermediate Microsoft Office skills, including Excel
• Positive and team-focused attitude

Highly Desirable

• Export logistics experience
• Freight forwarding experience
• Knowledge of international shipping requirements
• Dangerous Goods (DG) experience
• Warehouse operations experience
• ERP or Warehouse Management System experience

About You

The successful candidate will be someone who:

• Takes ownership and follows tasks through to completion
• Communicates confidently and professionally
• Enjoys solving problems and finding practical solutions
• Thrives in a busy, fast-paced environment
• Builds strong working relationships across teams
• Is proactive, reliable and dependable
• Wants to build a long-term career and grow with the business

What's On Offer

• Stable full-time position
• Diverse role with variety and responsibility
• Supportive and collaborative team environment
• Opportunity to develop your logistics and export expertise
• Exposure to international shipping and supply chain operations
• Competitive salary based on experience
• Long-term career growth opportunities**.**

Ready to Join Us?

If you're passionate about your work and eager to be part of a growing company, we encourage you to submit a cover letter and a recently updated CV by email to [email protected] or please APPLY NOW!