Order Entry Office Admin

Order Entry & Office Admin

Industry: Consumer Products Distribution
Job Type: Full-Time

About the Role

We are a fast-paced consumer products distribution company supplying major retail chains. We are looking for a highly organized, detail-oriented Order Entry & Office Administrator to join our team.

This is a hands-on role that combines order processing, customer documentation, data management, and day-to-day operational support.

The ideal candidate is someone who enjoys working with numbers and details, can manage multiple priorities, and takes pride in getting things right the first time.

What You'll Do

• Order Processing & Customer Support
• Accurately enter and process wholesale customer orders using ERP and TMS.
• Prepare and maintain customer documentation, including:
• Invoices
• Packing lists
• Bills of Lading (BOLs)
• Shipping and other required documents
• Verify pricing, quantities, product information, and retailer requirements
• Create and maintain accurate product listings and SKU information
• Track orders and shipments from order entry through delivery
• Investigate and resolve order, shipping, and documentation discrepancies
• Respond promptly and professionally to partners, retailers, and suppliers inquiries

Administrative & Operations

• Coordinate with warehouse team, freight carriers, and service providers
• Maintain organized digital files, records, and documentation
• Assist with inventory accuracy and location activities
• Support internal reporting and administrative processes
• Perform other administrative, and operational duties as required by management

What We're Looking For

• Strong attention to detail and commitment to accuracy
• Excellent organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and follow-up skills
• Comfortable working with numbers, data, and detailed documentation
• Strong computer skills, including Microsoft Excel, email, ERP/order management systems and TMS.
• Professional written and verbal English communication skills
• Ability to work independently
• Previous experience in order entry, office administration, accounts receivable, distribution, logistics, or consumer products is an asset

What Success Looks Like

The successful candidate will be someone who is accurate, dependable, proactive, and organized. You’ll be trusted to keep orders moving, documentation accurate, customer accounts up to date, and information flowing between customers, suppliers, carriers, and our internal team.

• If you enjoy a varied role where no two days are exactly the same and your attention to detail directly contributes to smooth business operations, we’d like to hear from you.

Application question(s):

• What is your typing speed?
• Are you currently employed?
• Are you a Canadian Citizen or Permanent Resident?
• Which ERP and TMS systems have you used in the past?

Work Location: In person