Order Entry Specialist

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

Our Renewal by Andersen Company is looking for a reliable and detail-oriented Order Entry Specialist/Order Creation Coordinator. The ideal candidate is well-organized, detail oriented, and capable of managing their workload and prioritizing tasks. This is an excellent opportunity to join a growing company that offers an upbeat work environment and a competitive salary.

Primary Responsibilities:

• Enter detailed orders into our ordering system from sales contracts and measure technician reports

• Create orders in the system and ensure all needed documentation has been obtained

• Place orders on hold as needed until missing documentation is obtained

• Follow up on holds multiple times a day

• Upload documents to customer accounts

• Manage and maintain voicemails and emails

• Support Sales team by helping answer any questions related to their customer accounts

• Run and email daily reports

Qualifications:

• Experience using a CRM system

• Proficient in Microsoft Office

• Minimum of two (2) years of sales support or order entry experience

• Experience with multitasking under pressure

• Must be comfortable speaking on the phone

• High level written/verbal communication skills

Compensation and Benefits:

• $22/hour

• Full insurance package, including medical, dental, vision, and life

• 401(K) with company match

• Student tuition reimbursement program

• Employee perks program

• PTO, paid holidays, and floating holidays!

Schedule:

• Onsite in our Lawrenceville office

• Monday-Friday, 8:00am-5:00pm

DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

SMS terms: Windows, LLC offers you the option to engage in SMS text conversations about your job application. By participating, you also understand that message frequency may vary depending on the status of your job application, and that message and data rates may apply. Please consult your carrier for further information on applicable rates and fees. Carriers are not liable for delayed or undelivered messages. Reply STOP to cancel and HELP for help.

By opting-in to receiving SMS text messages about your job application, you acknowledge and agree that your consent data, mobile number, and personal information will be collected and stored solely for the purpose of providing you with updates and information related to your job application. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.