Order Fulfillment Assistant

We are looking for a detail-oriented and reliable Order Fulfillment Assistant to process daily e-commerce orders from (SiteGiant, Shopee, etc.) platforms.

Key Responsibilities:

• Process daily online orders from online platforms (SiteGiant, Shopee, etc.).
• Handle returns and refunds.
• Respond to customer inquiries.
• Monitor stock levels on shelves and perform timely restocking.
• Perform other ad-hoc tasks as assigned by the supervisor.

Requirements:

• Malaysian citizen.
• Minimum SPM qualification; fresh graduates are welcome to apply.
• Detail-oriented with good organizational and time management skills.
• Well-groomed, hardworking, and self-motivated.
• Able to work overtime during double digit sales (e.g. 10.10, 11.11, 12.12)

Nice to Have:

• Prior experience in e-commerce platforms such as: Shopee, Sitegiant, etc.
• Experience in handling returns, refunds, and customer service queries professionally.

Why Join Us?

• Fast-Growing E-Commerce Business: Be part of a company that’s expanding steadily across multiple online platforms.
• Growth Opportunities: We value dedication and performance—show your potential, and we’ll grow your career with us.

Job Type: Full Time, 6 days (Mon-Fri 9am-6pm, Sat 9am-5pm)

Employee Benefits:

• EPF & SOCSO
• OT Claim
• Yearly Bonus
• Annual leave
• Personal Insurance
• Attendance Allowance
• Performance Allowance
• Medical Allowance
• Free parking
• Company trip

Location : Lot 1903A, Ground Floor, Jalan KPB 7, Kawasan Perindustrian, Kampung Baru Balakong, 43300 Seri Kembangan, Selangor

*Interview Format: Physical Interview only*

Job Type: Full-time

Pay: From RM2,500.00 per month

Experience:

• Order processing: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• English (Preferred)

Work Location: In person